At a Glance
- Tasks: Engage with customers, providing top-notch service and support for their automotive needs.
- Company: Join Pentagon Motor Group, a leading name in the automotive industry.
- Benefits: Enjoy 31 days holiday, retail discounts, and fully funded qualifications.
- Other info: Flexible working hours and opportunities for career growth in a supportive environment.
- Why this job: Be part of a dynamic team where your contributions are valued and recognised.
- Qualifications: Passion for the motor trade and exceptional customer service skills required.
The predicted salary is between 28500 - 28500 £ per year.
Pentagon Motor Group have an exciting new career opportunity available right now! We are currently looking to recruit a dynamic and enthusiastic people person to work in our busy Lincoln Dealership.
If you have:
- A genuine interest and passion in the Motor Trade
- Unlimited confidence, resilience, drive & energy
- The need for a new challenge working for a highly successful Main Dealer where your contribution is recognised
Then you may be the person we are looking for!
Have you heard about our benefits?
When you join Pentagon, from Day 1 you'll have access to a comprehensive benefits package including:
- 31 days holiday per year (including Bank Holidays) that will increase with length of service.
- Recommend a Friend Scheme.
- Discounted days out with family and friends.
- Retail discounts saving £££'s on shopping and dining out.
- Fully funded, Nationally Recognised Qualifications.
- Manufacturer specific training.
- Salary Finance.
- 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders.
- Team member Pension Scheme contributions.
- Friends & family Customer Referral Payments.
- Discounts on products and services that we provide for family and friends.
We pride ourselves on offering exceptional training and development opportunities along with realistic career paths for each member of our Team.
What will you be doing?
The successful candidate will be responsible for the following:
- Providing all Pentagon customers with a level of service that will achieve the highest level of customer satisfaction, retention and loyalty.
- Taking the time to talk to customers via inbound calls and building genuine rapport by truly listening to their needs and supporting them with the products and services that are right for them.
- Estimating and invoicing costs to customers.
- To handle outgoing follow up calls, emails and other digital leads using the correct procedure in a professional and courteous manner.
- Working and communicating with other Parts departments within the business.
- Assisting with promotions, events and marketing initiatives to increase sales of incremental products.
The working hours for this role are Monday to Friday, 08:30-17:00pm. This is a Temporary / Casual position.
Who are we looking for?
Ideal candidates will have:
- Experience working within the Motor Trade and a genuine passion and enthusiasm for the industry
- Exceptional customer service skills.
- An ability to build rapport and establish and maintain good working relationships.
- Strong and effective communication skills both written and verbal.
- Confidence with both inbound and outbound sales calls.
- Excellent attention to detail and a methodical approach to their workload.
- Endless drive and self motivation.
Why choose us?
At Pentagon, we believe that diversity and inclusion are fundamental to our success. We are committed to fostering a workplace where every individual is valued, respected, and empowered to contribute their unique perspectives and talents. Our values are chosen and driven by our colleagues, incorporating trust, respect, integrity and communication, to create and maintain a positive, collaborative culture. Our vision is that we believe that by embracing the perspectives and talents of every individual, we can drive meaningful change and create a more inclusive automotive industry for generations to come.
For more information on why becoming a member of the Pentagon Motor Group team is an amazing career choice head over to our website!
Parts consultant, telesales advisor in Lincoln employer: Pentagon Group
Pentagon Motor Group is an exceptional employer that prioritises employee growth and well-being, offering a comprehensive benefits package including 31 days of holiday, fully funded qualifications, and a supportive work culture. Located in Lincoln, our dealership fosters a collaborative environment where your contributions are recognised, and you can thrive in the dynamic motor trade industry while enjoying a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Parts consultant, telesales advisor in Lincoln
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Pentagon Motor Group. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of customer interaction, it’s crucial to demonstrate your ability to build rapport. Try role-playing with a friend or family member to get comfortable with handling calls and addressing customer needs.
✨Tip Number 3
Show off your passion for the motor trade! During your interview, share any experiences or stories that highlight your enthusiasm for cars and customer service. This will help you stand out as someone who truly cares about the industry.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and benefits right there, making it easier for you to tailor your approach.
We think you need these skills to ace Parts consultant, telesales advisor in Lincoln
Some tips for your application 🫡
Show Your Passion for the Motor Trade:Make sure to highlight your genuine interest in the motor trade in your application. We want to see that you’re not just looking for any job, but that you’re excited about being part of our team and contributing to our success.
Tailor Your Application:Take a moment to customise your CV and cover letter for this role. Use keywords from the job description to show us that you understand what we’re looking for and how you fit into the picture.
Demonstrate Your Customer Service Skills:Since this role is all about providing exceptional service, share specific examples of how you've gone above and beyond for customers in the past. We love to see real-life stories that showcase your skills!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at Pentagon Group
✨Know Your Motor Trade Stuff
Brush up on your knowledge of the motor trade before the interview. Be ready to discuss recent trends, popular models, and any specific products or services that Pentagon offers. Showing genuine interest and passion for the industry will definitely impress them!
✨Practice Your People Skills
Since this role is all about building rapport with customers, practice your communication skills. Role-play common customer scenarios with a friend or family member. This will help you feel more confident when discussing how you would handle calls and build relationships.
✨Show Off Your Resilience
Prepare examples from your past experiences where you've demonstrated resilience and drive. Whether it’s overcoming a challenging situation or achieving a sales target, having these stories ready will showcase your determination and fit for the dynamic environment at Pentagon.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
