At a Glance
- Tasks: Assist in processing parts orders and managing customer queries in a fast-paced environment.
- Company: Join Pentagon, a diverse and inclusive automotive company committed to your career growth.
- Benefits: Enjoy 31 days holiday, retail discounts, and fully funded qualifications from day one.
- Other info: Flexible working hours with excellent career development opportunities.
- Why this job: Be part of a team that values your input and fosters a collaborative culture.
- Qualifications: Exceptional customer service skills and a positive, can-do attitude are essential.
The predicted salary is between 28000 - 28000 £ per year.
Our Lincoln based Parts Department have an amazing new opportunity to join their team! The Parts Department are currently looking for an Advisor to assist them in continuing the successful drive forward of this busy, fast paced department!
Previous experience working in an Administration role? The ability to work well under pressure? A desire to work in a company that wants to invest in your career? If your answers are yes, then this may be the role for you!
Benefits
- 31 days holiday per year (including Bank Holidays) that will increase with length of service.
- Recommend a Friend Scheme.
- Discounted days out with family and friends.
- Retail discounts saving £££'s on shopping and dining out.
- Fully funded, Nationally Recognised Qualifications.
- Manufacturer specific training.
- Salary Finance.
- 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders.
- Team member Pension Scheme contributions.
- Friends & family Customer Referral Payments.
- Discounts on products and services that we provide for family and friends.
Responsibilities
- Processing Parts orders, advices and returns and entering them into the relevant systems.
- Calculating charges for all parts and ensuring the accuracy of the charges along with collecting and accounting for payments to the Retail Facility.
- Computing invoices in a timely and accurate manner.
- Liaising with Manufacturers over back orders, parts returns etc.
- Performing checks on daily stock orders received, acknowledgements for next day delivery and back orders.
- Locating parts from stock in other retail facilities.
- Ensuring warranty related items are kept securely and related paperwork is submitted accurately and in a timely manner to the Manufacturer.
- Handling queries on the progress of parts deliveries.
The working hours for this role are Monday to Friday, 08:30am to 17:00pm.
Qualifications
- Exceptional Customer Service skills.
- Effective communication skills both written and verbal.
- The ability to work to a high level of accuracy.
- A positive can-do attitude and team player mentality.
- Strong IT and numeracy skills.
Why Choose Us
At Pentagon, we believe that diversity and inclusion are fundamental to our success. We are committed to fostering a workplace where every individual is valued, respected, and empowered to contribute their unique perspectives and talents. Our values are chosen and driven by our colleagues, incorporating trust, respect, integrity and communication, to create and maintain a positive, collaborative culture. Our vision is that we believe that by embracing the perspectives and talents of every individual, we can drive meaningful change and create a more inclusive automotive industry for generations to come.
For more information on why becoming a member of the Pentagon Motor Group team is an amazing career choice head over to our website!
Salary: earn £28000 PA, plus amazing company benefits
Contract Type: Full Time
Closing Date: 31 July, 2026
Job Category: Parts
Business Unit: PMG Lincoln Vauxhall
Location: Pentagon, Tritton Rd, Lincoln, LN6 7QY, Flexible
Parts consultant in Lincoln employer: Pentagon Group
At Pentagon, we pride ourselves on being an exceptional employer, offering a vibrant work culture in our Lincoln-based Parts Department. With a commitment to employee growth through fully funded qualifications and manufacturer-specific training, we ensure that our team members are well-equipped for success. Our comprehensive benefits package, including generous holiday allowances and retail discounts, alongside a supportive environment that values diversity and inclusion, makes Pentagon a fantastic place to build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Parts consultant in Lincoln
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Pentagon and their Parts Department. Understanding their values and culture will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers with parts orders, think of examples from your past experiences where you’ve gone above and beyond for a customer. We love to hear those stories!
✨Tip Number 3
Be ready to showcase your IT skills! Brush up on any relevant software or systems you might need to use in the role. If you can demonstrate your tech-savviness, it’ll definitely give you an edge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find more info about the role and benefits there!
We think you need these skills to ace Parts consultant in Lincoln
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Parts Consultant role. Highlight any relevant experience in administration and customer service, as well as your ability to work under pressure. We want to see how you can contribute to our busy Parts Department!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how your skills align with the responsibilities listed in the job description. We love seeing genuine passion!
Show Off Your Skills:Don’t forget to showcase your IT and numeracy skills in your application. Mention any relevant software or systems you’ve used before, especially if they relate to parts ordering or inventory management. We’re looking for accuracy and efficiency!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find more info about us and our amazing benefits package there!
How to prepare for a job interview at Pentagon Group
✨Know Your Parts
Familiarise yourself with the parts industry and the specific products the company deals with. Being able to discuss parts, their functions, and any relevant trends will show your genuine interest and expertise.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Think about situations where you resolved issues or went above and beyond for a customer, as this is crucial for a Parts Consultant.
✨Demonstrate Your IT Proficiency
Since the role involves processing orders and managing stock, be ready to discuss your experience with relevant software and systems. If you have specific examples of how you've used technology to improve efficiency, share those!
✨Emphasise Teamwork and Communication
Highlight your ability to work well under pressure and collaborate with others. Prepare to discuss how you've effectively communicated with team members or manufacturers in past roles, as this will resonate with the company's values.
