Company Description
Pentagon Motor Group is a well-established automotive retailer offering a wide range of new and approved used vehicles, supported by expert servicing, MOTs, parts, and repairs. With multiple dealerships across the region, the group represents leading manufacturers and is dedicated to delivering strong customer value and reliable support. Teams provide honest advice, competitive finance options, and quality aftersales services to individuals, businesses, and fleet customers. Pentagon Motor Group is committed to integrity, professionalism, and helping drivers make informed decisions at every stage of vehicle ownership.
Role Description
The Business Center Manager is a full-time, on-site role based in Lincoln, responsible for overseeing the performance and daily operations of the business and fleet sales center. The role includes managing a team to achieve sales and profitability targets, coordinating fleet and corporate customer accounts, and ensuring high standards of customer service for business clients. The Business Center Manager will monitor and report on key performance indicators, manage stock and order pipelines, and support the delivery of tailored finance and leasing solutions. Day-to-day tasks also include collaborating with dealership leadership, maintaining compliance with company policies and industry regulations, and driving continuous improvement in processes and customer experience.
Qualifications
- Strong commercial and business development skills, including sales planning, account management, and target-driven performance.
- Experience in customer relationship management, with the ability to build long-term partnerships with business and fleet clients.
- Team leadership and people management skills, including coaching, performance monitoring, and supporting a positive workplace culture.
- Operational and organizational skills, such as workflow management, reporting, and attention to detail in documentation and compliance.
- Proficiency with common office software and dealership or CRM systems; confidence in working with data and financial information.
- Excellent verbal and written communication skills, including negotiation and presentation capabilities.
- Previous experience in automotive retail, fleet, or B2B sales is highly advantageous.
- Valid driver’s license and ability to travel locally for client meetings as required.
- Relevant vocational qualifications or a degree in business, sales, or a related field are beneficial but not mandatory.
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Business Center Manager in Lincoln employer: Pentagon Group
Pentagon Motor Group is an exceptional employer, offering a vibrant work culture that prioritises diversity and inclusion, ensuring every team member feels valued and empowered. With a comprehensive benefits package, including 31 days of holiday, fully funded qualifications, and a strong focus on personal development, employees are supported in achieving their career goals while delivering outstanding customer service in the dynamic automotive industry at our Halesowen dealership.
