Ford Commercial Vehicle Sales Manager

Pentagon Motor Group have an exciting opportunity available for an experienced Motor Trade Sales professional to join their fantastic Ford franchise Halesowen dealership in the role of Ford Commercial Vehicle Sales Manager.

When you join Pentagon, from Day 1 you'll have access to a comprehensive benefits package including:

• 31 days holiday per year (including Bank Holidays) that will increase with length of service.
• Recommend a Friend Scheme.
• Discounted days out with family and friends.
• Retail discounts saving £££'s on shopping and dining out.
• Fully funded, Nationally Recognised Qualifications.
• Manufacturer specific training.
• Salary Finance.
• 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders.
• Team member Pension Scheme contributions.
• Friends & family Customer Referral Payments.
• Discounts on products and services that we provide for family and friends.

We pride ourselves on offering exceptional training and development opportunities along with realistic career paths for each member of our Team. Pentagon Halesowen are looking for an experienced Motor Industry professional to identify, based on individual suitability and requirements, appropriate funding and insurance options for customers and meet agreed profitability targets.

As a Company, we place a strong focus on customer care and satisfaction which is paramount to meet and exceed sales targets. Your excellent interpersonal skills will ensure that the department has a strong customer focus and you must therefore be an excellent communicator who is firm, fair, assertive and highly professional.

Responsibilities will include:

• Naturally building rapport with customers quickly and easily and able to treat customers fairly.
• Monitoring finance and insurance performance against budget; identifying and addressing shortfalls.
• Assisting management in planning, forecasting trends, and revising plans for the dealership on an ongoing basis.
• Working with management to coach and develop the skills of the team to achieve business objectives.
• Qualifying customer's demands and needs so the most appropriate insurance products are recommended.
• Logging all activity to monitor performance, measure outcomes and provide regular feedback to the Sales Manager & General Manager.

The working hours for this role are 45 hours per week as per the sales rota. Sundays are one of the planned weekly days off.

The successful candidate will:

• Have a proven track record in a sales role.
• Have Motor Trade experience.
• Show the ability to organise, prioritise and reprioritise workloads.
• Demonstrate and ensure compliance with our operating processes as well as industry regulations and legislation.
• Lead by example and motivate the team, ensuring that this is demonstrated throughout the department, irrespective of the volume of work within the department at any one time.
• Have up to date knowledge of vehicle legislation, consumer legislation and trade practices with strong, relevant and practical knowledge of modern business methods and controls.
• Possess strong effective communication skills both written and verbal.
• Demonstrate exceptional customer service skills.
• Hold a full, UK driving licence.

The successful applicant must agree to a Basic Disclosure under the Disclosure and Barring Service (DBS) procedures. Employment will be offered to the successful applicant subject to a satisfactory Disclosure report.

At Pentagon, we believe that diversity and inclusion are fundamental to our success. We are committed to fostering a workplace where every individual is valued, respected, and empowered to contribute their unique perspectives and talents. Our values are chosen and driven by our colleagues, incorporating trust, respect, integrity and communication, to create and maintain a positive, collaborative culture. Our vision is that we believe that by embracing the perspectives and talents of every individual, we can drive meaningful change and create a more inclusive automotive industry for generations to come.

For more information on why becoming a member of the Pentagon Motor Group team is an amazing career choice head over to our website!