PDI Administrator in West Hallam

Pentagon Motor Group have an exciting new opportunity for an Administrator to join our West Hallam based Fleet Department!

Main Purpose of the Role & Key Responsibilities

• Carry out administrative tasks within the PDI department to support smooth daily operations.
• Work closely with the Workshop Controller to coordinate vehicle flow and requirements.
• Ensure all vehicles are recall-checked before delivery.
• Accurately complete job card costing and maintain associated financial documentation.
• Liaise with contractors visiting the site for fitments, ensuring work details and completion are properly recorded.
• Process transport claims for any vehicles damaged upon arrival.
• Assist in monitoring and documenting onsite damages and coordinating required repairs.
• Support warranty claim processes by preparing and submitting relevant documentation.
• Provide administrative cover for PDI and Parts when required.
• Follow all company policies, procedures, and quality standards in daily tasks.
• Escalate issues or concerns promptly to the Aftersales Manager.
• Contribute to ongoing improvements within the department to enhance efficiency and service quality.

Key Performance Objectives

• Maintain high levels of accuracy in job card costing and documentation.
• Support the department in meeting operational efficiency and workflow targets.
• Communicate effectively with contractors and the Workshop Controller to ensure smooth coordination.
• Help minimise delays and errors in vehicle inspections, repairs, and fitments.
• Uphold company standards for safety, compliance, and quality across all PDI activities.
• Contribute to process improvements through proactive suggestions and attention to detail.
• Support a clean, safe, and productive working environment.
• Demonstrate Pentagon Group’s core values through professional conduct and quality of work.
• Contribute positively to the workshop team’s culture and overall performance.

When you join Pentagon, from Day 1 you'll have access to a comprehensive benefits package including:

• 31 days holiday per year (including Bank Holidays) that will increase with length of service.
• Recommend a Friend Scheme.
• Discounted days out with family and friends.
• Retail discounts saving £££'s on shopping and dining out.
• Fully funded, Nationally Recognised Qualifications.
• Manufacturer specific training.
• Salary Finance.
• 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders.
• Team member Pension Scheme contributions.
• Friends & family Customer Referral Payments.
• Discounts on products and services that we provide for family and friends.

We pride ourselves on offering exceptional training and development opportunities along with realistic career paths for each member of our Team. At Pentagon, we believe that diversity and inclusion are fundamental to our success. We are committed to fostering a workplace where every individual is valued, respected, and empowered to contribute their unique perspectives and talents. Our values are chosen and driven by our colleagues, incorporating trust, respect, integrity and communication, to create and maintain a positive, collaborative culture. Our vision is that we believe that by embracing the perspectives and talents of every individual, we can drive meaningful change and create a more inclusive automotive industry for generations to come.

For more information on why becoming a member of the Pentagon Motor Group team is an amazing career choice head over to our website!