At a Glance
- Tasks: Provide advanced support and troubleshooting for Ericsson RAN systems in a remote role.
- Company: Join a leading technology service provider with over 28 years of experience.
- Benefits: Enjoy competitive salary, flexible remote work, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on high-quality service delivery.
- Why this job: Be a key player in optimising mobile networks and making a real impact.
- Qualifications: 10+ years in Ericsson RAN Technologies and strong troubleshooting skills required.
The predicted salary is between 45090 - 55110 £ per year.
Penta Consulting is a technology service provider and industry-leading outsourced partner.
For over 28 years, we have specialised in providing professional and managed services to OEMs, system integrators, financial services providers, and leading IT and Telco companies worldwide.
We are expanding our global telecoms team and are seeking
Level 3 Ericsson RAN Support Engineers to join a world-leading technology organization.
This is a remote role .
Role Overview
As an Level 3 Ericsson RAN Support Engineer, you will provide advanced support, troubleshooting, and optimization for Ericsson RAN systems.
You will act as the senior escalation point for critical issues, working closely with customer operations teams to ensure stable, high-performing mobile networks.
Key Responsibilities
- Provide Level 3 support for Ericsson RAN systems (2G/3G/4G), resolving complex technical issues.
- Perform detailed troubleshooting, root cause analysis (RCA), and permanent problem resolution.
- Conduct network performance analysis, identifying degradation and recommending corrective actions.
- Support integration, configuration audits, and validation testing in customer environments.
- Collaborate with customer engineering and operations teams.
- Act as a trusted technical advisor for customers, ensuring high-quality service delivery.
Experience
- Minimum 10 years’ hands-on experience in
- Ericsson RAN Technologies
Technical Skills
- Deep knowledge of RAN (2G, 3G, 4G).
- Proven expertise in troubleshooting.
- Strong understanding of KPI analysis, network audits, and parameter optimization.
- Proficiency with OSS tools for performance and configuration management.
- Experience working in remote, customer-facing support environments.
- Fluency in English
Ericsson RAN Engineer in Slough employer: Penta Consulting
Penta Consulting is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals looking to excel in their careers. With a strong focus on employee growth, we offer continuous training opportunities and the chance to work with cutting-edge technologies in a dynamic environment. Located in the UK, our team enjoys a supportive atmosphere that values work-life balance and encourages creativity, ensuring that every employee can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Ericsson RAN Engineer in Slough
✨Get Chummy with Industry Events
Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like Penta Consulting and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!
✨Join Networking Communities
Find online forums or local meetups that focus on telecommunications and networking. Sites like LinkedIn Groups or Reddit communities can be great for connecting with professionals in the field. Just remember to participate in discussions – you never know when someone might mention job openings at places like Penta Consulting.
✨Showcase Your Skills with Personal Projects
If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.
✨Utilise Online Job Boards Wisely
While we’re all about encouraging you to apply through our website, also keep an eye on job boards specific to tech and telecommunication roles. Websites such as Telecommunication Jobs and TechCareers often list full-time roles that may not appear elsewhere. Just be sure to tailor every application to grab attention – even small tweaks can make a big difference!
We think you need these skills to ace Ericsson RAN Engineer in Slough
Some tips for your application 🫡
Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.
Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at Penta Consulting.
Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!
Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at Penta Consulting.
How to prepare for a job interview at Penta Consulting
✨Brush Up on Networking Protocols
Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.
✨Showcase Your Projects
Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.
✨Get Comfortable with Technical Scenarios
You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.
✨Emphasise Team Collaboration Skills
In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.
