At a Glance
- Tasks: Provide advanced support and troubleshooting for Ericsson RAN systems in a remote role.
- Company: Join Penta Consulting, a leading technology service provider with 28 years of experience.
- Benefits: Enjoy remote work flexibility and the chance to work with top-tier telecom companies.
- Other info: Be part of a dynamic team with opportunities for professional growth.
- Why this job: Make a real impact on mobile networks while collaborating with global teams.
- Qualifications: 10 years of hands-on experience in Ericsson RAN Technologies required.
The predicted salary is between 49500 - 60500 £ per year.
Penta Consulting is a technology service provider and industry-leading outsourced partner.
For over 28 years, we have specialised in providing professional and managed services to OEMs, system integrators, financial services providers, and leading IT and Telco companies worldwide.
We are expanding our global telecoms team and are seeking Level 3 Ericsson RAN Support Engineers to join a world-leading technology organization.
This is a remote role .
Role
Overview: As an Level 3 Ericsson RAN Support Engineer, you will provide advanced support, troubleshooting, and optimization for Ericsson RAN systems.
You will act as the senior escalation point for critical issues, working closely with customer operations teams to ensure stable, high-performing mobile networks.
Key
Responsibilities: Provide Level 3 support for Ericsson RAN systems (2G/3G/4G), resolving complex technical issues.
Perform detailed troubleshooting, root cause analysis (RCA), and permanent problem resolution.
Conduct network performance analysis, identifying degradation and recommending corrective actions.
Support integration, configuration audits, and validation testing in customer environments.
Collaborate with customer engineering and operations teams.
Act as a trusted technical advisor for customers, ensuring high-quality service delivery.
- Experience: Minimum 10 years’ hands-on experience in Ericsson RAN Technologies
- Technical
Skills: Deep knowledge of RAN (2G, 3G, 4G).
Proven expertise in troubleshooting.
Strong understanding of KPI analysis, network audits, and parameter optimization.
Proficiency with OSS tools for performance and configuration management.
Experience working in remote, customer-facing support environments.
Fluency in English
Ericsson RAN Engineer employer: Penta Consulting
Penta Consulting is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals looking to excel in their careers. With a strong focus on employee growth, we offer continuous training opportunities and the chance to work with cutting-edge technologies in a dynamic environment. Located in the UK, our team enjoys a supportive atmosphere that values work-life balance and encourages creativity, ensuring that every employee can thrive both personally and professionally.
