Team Administrator in Epsom, Surrey

Position: Team Administrator

Department: Professional and Managed Solutions - Enterprise Account

Location: Epsom Town Centre (on-site)

Purpose: This entry level role is designed for recent graduates looking to begin a career in administration, operations, or business support. As a Graduate Administration Coordinator, you will assist in the smooth running of administrative functions across the Microsoft Global Service Delivery team. You’ll support Account Management and Service Delivery teams, help implement policies, coordinate resources, and contribute to organisational efficiency. This role offers hands on experience, structured development, and the opportunity to grow into more senior administrative or operational positions.

Responsibilities:

• Support the wider team by assisting with day to day administrative operational tasks to help maintain an efficient workflow.
• Help develop and maintain office policies and procedures.
• Support the distribution of ‘best practice’ guidelines for contractor and external facing staff care.
• Coordinate meetings, travel arrangements, and internal communications.
• Monitor travel spend and ensure approvals are in place.
• Assist with budget preparation and monitor administrative expenses.
• Prepare and present reports on administrative activities to senior management.
• Identify and implement process improvements for efficiency.
• Act as point of contact for external staff care queries.

Experience and Qualifications:

• A bachelor’s degree in business administration or a related field.
• No prior professional experience required, but internships, part time roles, or university society responsibilities are beneficial.
• Interest in developing a career in administration, operations, or business support.
• Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Excellent organisational and time management skills.
• Clear and confident communication abilities.
• A proactive, problem solving and decision-making mindset.
• Ability to manage multiple tasks and work well under pressure.
• Strong attention to detail and willingness to learn.
• Advanced Excel.
• Certified Administrative Professional (CAP).

Personal Qualities:

• Personable, analytical, and highly organised, with a thorough and detail-oriented approach to work.
• Excellent communication skills, both written and verbal, with strong presentation and interpersonal abilities.
• Collaborative team player, aligned with our group culture.
• Strong attention to detail and accuracy, able to summarise information quickly, effectively and to a high quality.
• Resilient and adaptable, with innovative problem-solving skills to overcome challenges.
• Self-starter, proactive and reliable, with a strong commitment to achieving goals and meeting deadlines.
• Exceptional documentation skills, maintaining clear and accurate records.
• Calm under pressure, delivering results in demanding situations.
• Capable of managing data accurately and efficiently.
• Quick to learn new systems and processes, thriving in a fast-paced environment.
• Committed to excellence, consistently delivering high standards of service and driving continuous improvement.