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For Companies At a Glance
- Tasks: Ensure data integrity, monitor workflows, and support departmental reporting.
- Company: Join Penta Consulting, a leader in technology resource solutions.
- Benefits: Competitive salary, career growth, and a collaborative work environment.
- Other info: Dynamic team with opportunities for professional development.
- Why this job: Make an impact by driving data quality and supporting innovative projects.
- Qualifications: Experience in data analysis, CRM systems, and strong attention to detail.
The predicted salary is between 28000 - 35000 £ per year.
REPORTS TO: Senior Business Analyst
DEPARTMENT: Support
LOCATION: Penta Consulting Ltd, Oaks House, 16-22 West Street, Epsom, Surrey, KT18 7RG
ABOUT PENTA CONSULTING LTD
At Penta Consulting, we believe technology reaches its full potential when powered by the right people. As a leading provider of Technology Resource Solutions, we connect businesses with top-tier talent to drive digital transformation and innovation. With over 25 years of experience, we’ve built a global reputation for delivering high-quality expertise across key areas such as software development, artificial intelligence, project management, cloud computing, cybersecurity, enterprise architecture, and data analytics. Our clients span the globe, relying on our team of specialists to deliver tailored, impactful solutions. We’re proud to be a trusted partner in helping organisations stay ahead in a rapidly evolving digital landscape.
KEY STAKEHOLDERS
- Executive Management
- Senior Leadership
- Professional Services Department
- Resource Operations Department
- Company Operations
- International Team
JOB PURPOSE
This person will play an active role in maintaining the best practices and adherence to our internal playbook.
DUTIES & RESPONSIBILITIES
This person will be responsible for:
- Data Integrity & Governance
- Conduct scheduled data quality checks within Mercury CRM, including:
- Mandatory field validation
- Vacancies Open for more than 6 months
- Reason code completeness
- Duplicate and inconsistent record checks
- Detection of backdated changes
- Support enforcement of standardised definitions, dropdowns, and workflows across teams.
- Log and escalate data integrity risks to the Senior Business Analyst.
- Mercury CRM Workflow Compliance
- Monitor user adherence to workflows across Sales, Care, Operations, and Compliance in line with Mercury playbook
- Surface issues such as missing paperwork, incorrect placement statuses, and overdue approvals.
- Maintain compliance dashboards and provide weekly summaries of key findings.
- Departmental Reporting Support
- Own the operational data inputs for departmental dashboards, including:
- Business performance (Frequency)
- Trend analysis
- Compliance tasks
- Report on company performance
- Validate accuracy of departmental submissions and ensure alignment with reporting standards.
- Identifying deficiencies within the database and the CRM systems
- Architectural Alignment
- Coordinate between frontline systems (Mercury CRM, Business Central) and downstream models (Power BI).
- Track, document, and communicate system issues or enhancements for BI and Mercury development teams.
- Support change management as reporting logic, rules, or calculations evolve.
- Documentation & Change Control
- Maintain all process documentation related to reporting, data controls, and audit routines.
- Manage version control for reporting logic, definitions, and workflows.
- Create clear summaries of issues, resolutions, and schema or field changes.
EXPERIENCE & QUALIFICATIONS
- Strong background in operational reporting, data quality, or business operations.
- High attention to detail and accuracy; confident validating complex datasets.
- Experience working with CRM or ERP systems (Mercury CRM or Business Central advantageous).
- Competent in Excel; familiarity with Power BI preferred.
- Ability to manage recurring reporting cycles with precision and consistency.
- Strong communication skills for cross functional collaboration.
KEY COMPETENCIES
- Analytical thinking - ability to identify inconsistencies, anomalies, and patterns in data.
- Process ownership - takes responsibility for operational routines and service-level commitments.
- Cross-functional coordination - collaborates effectively across Sales, Delivery, Finance, and Compliance.
- Proactive problem solving - identifies issues early and escalates with solutions.
THE IDEAL CANDIDATE
- High data quality in Mercury CRM and departmental submissions.
- Well maintained templates and reporting processes.
- Clear documentation and traceability of all reporting changes.
Locations
Junior Data Analyst in Epsom, Surrey employer: Penta Consulting
Contact Detail:
Penta Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Data Analyst in Epsom, Surrey
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your skills as a Junior Data Analyst. This will help you stand out and show you're genuinely interested.
✨Tip Number 3
Practice common interview questions related to data analysis and reporting. Be ready to discuss your experience with CRM systems and how you've ensured data integrity in past roles. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our awesome team at Penta Consulting.
We think you need these skills to ace Junior Data Analyst in Epsom, Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Junior Data Analyst role. Highlight relevant experience, especially in data quality and reporting. We want to see how your skills align with what we do at Penta Consulting!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about data analytics and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Skills: Don’t forget to mention your technical skills, especially with CRM systems and Excel. If you’ve dabbled in Power BI, give us a shout! We’re keen on candidates who can hit the ground running.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Penta Consulting
✨Know Your Data
Before the interview, brush up on your knowledge of data integrity and governance. Familiarise yourself with common data quality checks and how they apply to CRM systems like Mercury. Being able to discuss specific examples will show your understanding and enthusiasm for the role.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical thinking during the interview. Think of instances where you've identified inconsistencies or patterns in data. Be ready to explain your thought process and how you approached problem-solving in those situations.
✨Familiarise with Reporting Tools
Since the role involves working with tools like Excel and Power BI, make sure you're comfortable discussing your experience with these platforms. If you have any projects or reports you've created, be prepared to share them as examples of your skills.
✨Communicate Effectively
Strong communication is key for this position. Practice articulating your thoughts clearly and concisely. Think about how you would explain complex data concepts to someone without a technical background, as this will demonstrate your ability to collaborate across teams.