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For Companies At a Glance
- Tasks: Build and nurture high-value client relationships while driving sales growth.
- Company: Join Penta Consulting, a leader in technology resource solutions with a global reputation.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Why this job: Make an impact by connecting businesses with top-tier talent in a rapidly evolving digital landscape.
- Qualifications: Proven sales experience in the technology sector and strong relationship-building skills.
- Other info: Opportunity for career growth in a collaborative and innovative team.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Job Title: Client Relationship Manager
Reporting To: Group Sales Director
Department: Professional & Managed Solutions
Location: Penta Consulting Ltd, Epsom, Surrey (onsite 5 days a week)
About Penta Consulting Ltd
At Penta Consulting, we believe technology reaches its full potential when powered by the right people. As a leading provider of Technology Resource Solutions, we connect businesses with top-tier talent to drive digital transformation and innovation.
With over 25 years of experience, we’ve built a global reputation for delivering high-quality expertise across key areas such as software development, artificial intelligence, project management, cloud computing, cybersecurity, enterprise architecture, and data analytics.
Our clients span the globe, relying on our team of specialists to deliver tailored, impactful solutions. We’re proud to be a trusted partner in helping organisations stay ahead in a rapidly evolving digital landscape.
If you\’re looking to join an award-winning, forward-thinking, and solution-focused team, Penta Consulting is the place to grow your career.
Job Purpose
We are seeking an experienced Client Relationship Manager with a strong background in sales and strategic client engagement within the technology services sector. The primary focus of this role is to build and nurture high-value relationships across a designated global client portfolio, driving sales growth and delivering an exceptional customer experience.
The successful candidate will be responsible for developing and executing strategic plans to identify and pursue new business opportunities. This includes conducting high-impact client visits, initiating targeted outreach, identifying key decision-makers, overcoming objections, introducing new service offerings, delivering compelling sales presentations, and consistently exceeding sales targets.
Duties & Responsibilities
- Develop and present strategic account plans for major Enterprise Accounts.
- Proactively generate, qualify, and close new business opportunities within a well-established customer base.
- Manage the full sales cycle, from lead generation to deal closure, ensuring high-quality deliverables and pursuit strategy throughout.
- Consistently meet and exceed monthly sales quotas and KPIs.
- Collaborate with new business teams, Enterprise sales teams, and Delivery units to conduct presales feasibility assessments and craft proposals aligned with customer needs.
- Maintain a deep understanding of customer business drivers and position Penta Consulting’s solutions to support their strategic goals.
- Drive Account Directors to develop new propositions and expand service offerings.
- Build and maintain strategic relationships across all decision-making levels within customer accounts.
- Engage with channel partners to identify and develop new business opportunities.
- Produce case studies and customer-focused PR activities to showcase Penta Consulting’s capabilities.
Essential Qualifications & Key Competencies
- Proven track record of achieving sales targets in a strategic, value-based selling environment, ideally within IT/Technology sectors (e.g., SaaS, Cloud, Managed Services, Hosting, Virtualisation).
- Strong B2B full life cycle sales experience with territory development skills.
- Demonstrated ability to build rapport and sell solutions to C-Suite & Board-level stakeholders.
- Skilled in developing and gaining sign-off on strategic account development plans.
- Excellent communication and negotiation skills, written, verbal, and face-to-face.
- Ability to manage multiple opportunities simultaneously, balancing short-term transactional goals with long-term strategic growth.
- Experience responding to RFIs/RFQs and contributing to commercial contract negotiations.
- Professional sales training and familiarity with structured sales processes.
- Effective communicator with a collaborative mindset and ability to tailor solutions.
- Strong influencing and leadership capabilities with a strategic business perspective.
- Analytical thinker with dynamic business acumen and a focus on value-based selling.
- Minimum of degree level education or equivalent.
The Ideal Candidate
- Industry Expertise: Demonstrated experience in sales and client engagement within the technology services sector.
- Relationship Builder: Skilled at maintaining and strengthening relationships with senior stakeholders and project teams across Enterprise Accounts.
- Strategic Growth Driver: Proven ability to uncover and develop new opportunities that expand Enterprise Accounts while nurturing long-standing partnerships.
- Team Leadership: Leads by example, offering guidance, support, and development opportunities to team members.
- People-Centric Approach: Creates a positive experience for everyone they interact with, ensuring individuals feel valued and appreciated.
- Agile Learner: Quick to adapt to new systems and technologies, with a strong understanding of the evolving recruitment landscape across regions, countries, and technical markets.
Client Relationship Manager employer: Penta Consulting
Contact Detail:
Penta Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Practice your pitch! You never know when you’ll meet someone who could help you land that Client Relationship Manager role. Have a clear, concise summary of your experience and what you bring to the table ready to go. Make it engaging and memorable!
✨Tip Number 3
Follow up after interviews or networking events. A simple thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team at Penta Consulting.
We think you need these skills to ace Client Relationship Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Relationship Manager role. Highlight your experience in sales and client engagement, especially within the technology services sector, to show us you’re the right fit.
Showcase Your Achievements: Don’t just list your responsibilities; we want to see your successes! Include specific examples of how you’ve met or exceeded sales targets and built strong relationships with clients. Numbers speak volumes!
Be Authentic: Let your personality shine through in your application. We value a people-centric approach, so share your passion for building relationships and creating positive experiences for clients. Be yourself!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process.
How to prepare for a job interview at Penta Consulting
✨Know Your Stuff
Before the interview, dive deep into Penta Consulting's services and recent projects. Understanding their technology solutions will help you speak confidently about how your skills can contribute to their goals.
✨Showcase Your Relationship Skills
Prepare examples of how you've successfully built and maintained relationships with clients, especially at the C-Suite level. Highlight specific strategies you used to engage stakeholders and drive sales growth.
✨Be Ready for Role-Play
Expect to demonstrate your sales approach during the interview. Practise role-playing scenarios where you present a solution to a potential client or handle objections. This will showcase your communication and negotiation skills.
✨Ask Insightful Questions
Prepare thoughtful questions about Penta Consulting's strategic goals and challenges in the tech sector. This shows your genuine interest in the company and helps you understand how you can align your efforts with their objectives.