At a Glance
- Tasks: Oversee and optimise operational processes to drive efficiency and compliance.
- Company: Join Penta Consulting, a leader in technology resource solutions with a global reputation.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Collaborative culture focused on innovation and ethical standards.
- Why this job: Make a real impact by driving business growth and operational excellence.
- Qualifications: Extensive operations experience, strong analytical skills, and a degree or equivalent.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Job Title: Business Operations Manager
Reporting To: CEO
Department: Company Operations
Location: Penta Consulting Ltd, Oaks House 16-22 West Street, Epsom, Surrey KT18 7RG (on-site 5 days a week)
ABOUT PENTA CONSULTING LTD
At Penta Consulting, we believe technology reaches its full potential when powered by the right people. As a leading provider of Technology Resource Solutions, we connect businesses with top-tier talent to drive digital transformation and innovation.
With over 25 years of experience, we’ve built a global reputation for delivering high-quality expertise across key areas such as software development, artificial intelligence, project management, cloud computing, cybersecurity, enterprise architecture, and data analytics.
Our clients span the globe, relying on our team of specialists to deliver tailored, impactful solutions. We’re proud to be a trusted partner in helping organisations stay ahead in a rapidly evolving digital landscape.
If you\'re looking to join an award-winning, forward-thinking, and solution-focused team, Penta Consulting is the place to grow your career.
JOB PURPOSE
The Business Operations Manager is responsible for overseeing and optimising operational processes across Penta Consulting Ltd and its entities. This role focuses on driving efficiency, productivity, and compliance while ensuring alignment with strategic business goals. Key responsibilities include vendor management, contract oversight, quality assurance, risk mitigation, and continuous improvement of operational frameworks.
DUTIES AND RESPONSIBILITIES
- Support international office compliance and reporting, ensuring alignment with client requirements across all Penta entities.
- Lead the development and execution of operational strategies to drive business growth and efficiency.
- Map, document, and monitor operational procedures and processes, establishing robust controls and performance metrics.
- Oversee business continuity planning, quality assurance programs, and operational audits to identify and implement improvements.
- Manage end-to-end onboarding of new partners, including contract reviews and due diligence in collaboration with legal and commercial teams.
- Maintain and expand Penta’s domestic and international partner network.
- Identify operational risks and implement mitigation strategies and controls.
- Provide training and guidance on operational best practices across departments.
- Monitor industry trends and regulatory changes, updating internal programs and policies accordingly.
- Coordinate cross-functional efforts to ensure operational excellence and adherence to standards.
- Act as the primary liaison for external audits and assessments.
- Investigate and resolve operational issues, complaints, and inefficiencies.
- Prepare and submit operational reports and filings as required.
- Collaborate with legal, commercial, and sales teams to ensure operational alignment and compliance.
- Liaise with external consultants to drive operational improvements.
- Implement tools and processes to enhance productivity and efficiency across departments.
- Lead regulatory compliance efforts, presenting audit findings to the board and ensuring adherence to internal standards and external regulations.
- Escalate risks and ensure compliance with special provisions across entities.
EXPERIENCE / QUALIFICATIONS
- Extensive experience in operations or commercial roles at an international level.
- Proven experience working with international sales teams.
- Strong proficiency in Microsoft Word, Excel, and PowerPoint.
- Demonstrated success in operations management, including compliance and risk oversight, preferably in a regulated industry.
- Knowledge of relevant laws and standards across EMEA (e.g., GDPR, ISO, ESG).
- Strong analytical skills and ability to interpret complex regulatory requirements.
- Excellent communication and interpersonal skills across diverse teams and entities.
- Sound judgment, prioritisation skills, and ability to manage multiple deadlines.
- High integrity and commitment to ethical standards and operational excellence.
- Minimum of degree level education or equivalent.
- Additional certifications in compliance, project management, or ISO standards are advantageous.
THE IDEAL CANDIDATE
- Integrity: Upholds ethical standards in all actions.
- Attention to Detail: Ensures accuracy in regulatory interpretation and compliance.
- Adaptability: Responds effectively to changing regulations and priorities.
- Leadership: Inspires trust and promotes a culture of compliance.
- Problem-Solving: Develops practical solutions to operational challenges.
- Communication: Clearly conveys complex concepts to varied audiences.
- Collaboration: Works effectively across functions to achieve shared goals.
- Accountability: Takes ownership and ensures completion of responsibilities.
Business Operations Manager in Coventry employer: Penta Consulting
At Penta Consulting Ltd, we pride ourselves on fostering a dynamic and inclusive work environment that empowers our employees to thrive. As a Business Operations Manager, you will benefit from our commitment to professional development, with ample opportunities for growth and advancement within a forward-thinking team. Located in Epsom, Surrey, our on-site culture promotes collaboration and innovation, making it an ideal place for those seeking meaningful and rewarding employment in the technology sector.
StudySmarter Expert Advice🤫
We think this is how you could land Business Operations Manager in Coventry
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Join professional management associations relevant to your career goals. These networks often host workshops, panels, and networking events that can put you in front of hiring managers. Plus, they can give you the scoop on upcoming roles, such as the full-time positions with companies like Penta Consulting.
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We think you need these skills to ace Business Operations Manager in Coventry
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Penta Consulting.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Penta Consulting. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Penta Consulting
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Penta Consulting, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Penta Consulting, especially in the specific context of the challenges they’re currently facing.
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Since this is a full-time leadership role, spending time thinking about your vision for Penta Consulting could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
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