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- Tasks: Conduct data quality checks and monitor CRM workflows to ensure compliance.
- Company: Join Penta Consulting, a leader in tech resource solutions with a global reputation.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with excellent career advancement opportunities.
- Why this job: Make an impact by ensuring data integrity and supporting digital transformation.
- Qualifications: Experience in data analysis, CRM systems, and strong analytical skills required.
The predicted salary is between 25000 - 32000 £ per year.
Junior Analyst
REPORTS TO: Senior Business Analyst
Penta Consulting Ltd, Oaks House, 16-22 West Street, Epsom, Surrey, KT18 7RG
ABOUT PENTA CONSULTING LTD
At Penta Consulting, we believe technology reaches its full potential when powered by the right people. As a leading provider of Technology Resource Solutions, we connect businesses with top-tier talent to drive digital transformation and innovation.
With over 25 years of experience, we’ve built a global reputation for delivering high-quality expertise across key areas such as software development, artificial intelligence, project management, cloud computing, cybersecurity, enterprise architecture, and data analytics. We’re proud to be a trusted partner in helping organisations stay ahead in a rapidly evolving digital landscape.
Data Integrity & Governance
- Conduct scheduled data quality checks within Mercury CRM, including mandatory field validation.
- Log and escalate data integrity risks to the Senior Business Analyst.
Mercury CRM Workflow Compliance
- Monitor user adherence to workflows across Sales, Care, Operations, and Compliance in line with Mercury playbook.
- Maintain compliance dashboards and provide weekly summaries of key findings.
Own the operational data inputs for departmental dashboards, including:
- Business performance (Frequency)
- Trend analysis
- Compliance tasks
- Report on company performance
- Identifying deficiencies within the database and the CRM systems.
Coordinate between frontline systems (Mercury CRM, Business Central) and downstream models (Power BI).
Track, document, and communicate system issues or enhancements for BI and Mercury development teams.
Maintain all process documentation related to reporting, data controls, and audit routines.
Create clear summaries of issues, resolutions, and schema or field changes.
Qualifications
- Strong background in operational reporting, data quality, or business operations.
- Experience working with CRM or ERP systems (Mercury CRM or Business Central advantageous).
- Competent in Excel; familiarity with Power BI preferred.
- Analytical thinking - ability to identify inconsistencies, anomalies, and patterns in data.
- Cross-functional coordination - collaborates effectively across Sales, Delivery, Finance, and Compliance.
- High data quality in Mercury CRM and departmental submissions.
Analityk Analityk Data Analyst - CRM (Remote) employer: Penta Consulting
Contact Detail:
Penta Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Analityk Analityk Data Analyst - CRM (Remote)
✨Tip Number 1
Network like a pro! Reach out to people in your field on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and tailoring your answers to highlight your analytical skills and experience with CRM systems.
✨Tip Number 3
Showcase your skills! Bring along examples of your work or projects that demonstrate your data analysis capabilities. We love seeing how you’ve tackled real-world problems with your analytical thinking.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to make an impact in data analytics.
We think you need these skills to ace Analityk Analityk Data Analyst - CRM (Remote)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Data Analyst role. Highlight your experience with CRM systems, data quality checks, and any relevant analytical skills. We want to see how your background aligns with what we do at Penta Consulting!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about data analytics and how you can contribute to our team. Be sure to mention any specific experiences that relate to the job description.
Show Off Your Skills: Don’t forget to showcase your technical skills, especially in Excel and Power BI. If you've worked on projects involving data integrity or operational reporting, let us know! We love seeing practical examples of your expertise.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Penta Consulting
✨Know Your Data
Make sure you brush up on your data analytics skills, especially in relation to CRM systems like Mercury CRM. Be prepared to discuss how you've handled data quality checks or any experience you have with operational reporting.
✨Showcase Your Analytical Thinking
During the interview, highlight specific examples where you've identified inconsistencies or patterns in data. This will demonstrate your analytical thinking and problem-solving abilities, which are crucial for the role.
✨Familiarise Yourself with Tools
If you have experience with Excel and Power BI, be ready to talk about it! If not, consider doing a quick tutorial to understand their functionalities. Being able to discuss these tools confidently can set you apart from other candidates.
✨Cross-Functional Collaboration
Penta Consulting values teamwork across various departments. Prepare to share experiences where you've successfully collaborated with different teams, such as Sales or Compliance, to achieve a common goal. This shows you're a team player and can adapt to their work culture.