PensionBee in London is hiring a Customer Success Manager in a hybrid role (3 days in the office, 2 days remote). You will be the friendly voice guiding customers through transfers, pensions and BeeHive actions, primarily by phone, live chat and email.
The SLA targets emails within one working day and calls and live chats within 30 seconds. Training during the first four weeks is in the London office.
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Hybrid Customer Success Manager – Pension Solutions in London employer: PensionBee
At PensionBee, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values diversity and employee well-being. As a Customer Success Manager in our vibrant Southwark office, you'll enjoy a hybrid working model, generous benefits including a competitive salary, annual leave, and a comprehensive healthcare plan, all while making a meaningful impact on customers' retirement journeys. With ample opportunities for personal and professional growth, you’ll be part of a dedicated team committed to transforming the pension experience for our clients.
