At a Glance
- Tasks: Guide customers through pension transfers via calls, live chat, and email.
- Company: PensionBee, a mission-driven fintech in London.
- Benefits: Strong training, growth opportunities, and a supportive team environment.
- Other info: Join a thriving team focused on service excellence.
- Why this job: Make a real difference in people's retirement savings with your friendly support.
- Qualifications: Excellent communication skills and a passion for customer service.
The predicted salary is between 46125 - 56375 £ per year.
Pension Bee in London is seeking a Customer Success Manager to be the friendly voice guiding customers through their pension transfers.
You’ll handle calls, live chat and email, ensuring clear explanations and empathetic support.
Join a thriving team with strong training, a focus on service levels, and opportunities to grow within a mission-driven fintech that helps people manage retirement savings with confidence.
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Hybrid Customer Success Manager — Pension Solutions employer: PensionBee US
PensionBee is an exceptional employer that prioritises employee well-being and growth, offering a supportive work culture in the heart of Southwark, London. With generous benefits including 25 days of annual leave, a comprehensive healthcare plan, and a commitment to diversity and inclusion, employees are empowered to thrive both personally and professionally. Join a motivated team dedicated to making a meaningful impact on customers' retirement journeys while enjoying a hybrid work model that promotes work-life balance.
