At a Glance
- Tasks: Respond to customer inquiries and maintain accurate records in a dynamic contact centre.
- Company: Join the Pension Protection Fund, a supportive team with hybrid working options.
- Benefits: Earn a Level 2 qualification while gaining valuable customer service skills.
- Other info: Conveniently located near East Croydon station for easy commuting.
- Why this job: Kickstart your career with no experience needed and develop essential skills.
- Qualifications: Enthusiasm and a willingness to learn are all you need!
The predicted salary is between 14700 - 14700 £ per year.
Pension Protection Fund is looking for an enthusiastic individual to join their Contact Centre team as a Trainee Contact Centre Advisor in Croydon, with hybrid working options. This apprenticeship offers the chance to gain a nationally recognized Level 2 qualification while developing customer service skills.
Your responsibilities will include:
- Responding to customer inquiries through various channels
- Maintaining accurate records
This position is ideal for those eager to start or change their career, as no previous experience is required. The Croydon office is well-connected, just a short walk from East Croydon station.
We think you need these skills to ace Trainee Contact Centre Advisor - Apprenticeship (Hybrid)
Customer Service Skills
Communication Skills
Record Keeping
Enthusiasm
Adaptability
Teamwork
Problem-Solving Skills
