Pension Protection Fund is recruiting a Contact Centre Advisor in Croydon with hybrid working and a permanent contract. You’ll be the first point of contact for members, delivering clear, helpful and reassuring guidance over the phone while listening with empathy.
You will receive full training on pension schemes and the systems used, and there are opportunities to develop into other areas such as pensions administration, training, quality assurance or customer resolutions as you progress.
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Pension Support Champion - Hybrid Contact Centre Advisor employer: Pension Protection Fund
At the Pension Protection Fund (PPF), we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values personal development and career growth. Located in Croydon with convenient transport links, our hybrid working model allows for flexibility while you contribute to meaningful work that secures retirement for millions across the UK. Join our award-winning team and enjoy a competitive salary, a Civil Service Pension, and the opportunity to make a real impact in the lives of our members.
