Member Payments Administrator

Member Payments Administrator

Full-Time 25000 - 29000 £ / year (est.) No home office possible
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Pension Protection Fund

At a Glance

  • Tasks: Manage member payments and ensure accurate payroll information.
  • Company: Join the Pension Protection Fund, safeguarding millions of UK pension scheme members.
  • Benefits: Enjoy a competitive salary, Civil Service Pension, and opportunities for personal development.
  • Why this job: Make a real impact on people's lives while working in a supportive and diverse environment.
  • Qualifications: Experience in Payroll or Pension Administration with strong analytical and communication skills required.
  • Other info: Flexible working options available; guaranteed interview for applicants with disabilities meeting criteria.

The predicted salary is between 25000 - 29000 £ per year.

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Croydon

£30,000 to £34,000 per annum plus Civil Service Pension

Were the Pension Protection Fund. We protect millions of people in the UK who belong to defined benefit pension schemes. When these schemes fail, were ready to help.

Croydon

£30,000 to £34,000 per annum plus Civil Service Pension

Were the Pension Protection Fund. We protect millions of people in the UK who belong to defined benefit pension schemes. When these schemes fail, were ready to help.

We do this by paying our members, by charging a levy and by investing sustainably. Our work has a real impact on peoples lives, so we strive to do it well, with integrity and their future in mind.

We are looking for a Member Payments Administrator to join our Payments and Transfer Team and support the delivery of an excellent member payments service that pays the right member the right amount at the right time.

In this role you will always put customers at the heart of everything you do, you will be responsible for the administration and updating of member records with all relevant payroll information, supporting post payroll work including BACS recalls and undertake calls with HMRC to understand any queries raised.

Our ideal applicant will have experience gained from within a Payroll or Pension Administration environment. That experience will cover report reconciliations and experience of PAYE, Tax Codes and Tax Calculations. We are looking for someone that has strong analytical skills with the ability to organise, analyse and disseminate significant amounts of information. Additionally, we are looking for someone that can communicate effectively with a variety of stakeholders at different levels to help them understand complex issues.

Sound like you?Apply now.

In return for your skills, experience and commitment well give you a challenging role within a business where youll get the support you need to develop your career.

Well also give you lots of opportunities for personal development and skills training.

Our Croydon office is just across the road from East Croydon station, which is around 15 minutes from Victoria or London Bridge, 10 minutes from Clapham Junction or half an hour from St Pancras.

Were proud to be a Disability Confident Leader, the highest accreditation under the Disability Confident Scheme. If you have a disability and meet the essential criteria for this role you will be guaranteed an interview.

We embrace diverse talent welcoming people with different beliefs, backgrounds and ways of working. Whatever your background, and however you identify, youll be welcome here.

Were happy to talk about flexible working

No agencies please

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Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Human Resources

  • Industries

    Human Resources

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Member Payments Administrator employer: Pension Protection Fund

The Pension Protection Fund is an exceptional employer, offering a meaningful role as a Member Payments Administrator in Croydon, where you can make a real difference in the lives of millions by ensuring timely and accurate member payments. With a strong commitment to employee development, flexible working options, and a diverse and inclusive work culture, we provide ample opportunities for personal growth and career advancement. Our Croydon office's prime location near East Croydon station makes commuting easy, while our status as a Disability Confident Leader underscores our dedication to creating an accessible workplace for all.
Pension Protection Fund

Contact Detail:

Pension Protection Fund Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Member Payments Administrator

Tip Number 1

Familiarise yourself with the Pension Protection Fund's mission and values. Understanding their commitment to protecting members and their pensions will help you align your responses during interviews, showcasing your passion for their work.

Tip Number 2

Brush up on your knowledge of payroll processes and pension administration. Being able to discuss specific experiences or scenarios where you've handled PAYE, tax codes, or reconciliations will demonstrate your expertise and readiness for the role.

Tip Number 3

Prepare to discuss how you handle complex information and communicate it effectively. Think of examples where you've simplified intricate issues for stakeholders, as this is crucial for the Member Payments Administrator position.

Tip Number 4

Network with current or former employees of the Pension Protection Fund if possible. They can provide insights into the company culture and expectations, which can be invaluable in tailoring your approach during the application process.

We think you need these skills to ace Member Payments Administrator

Payroll Administration
Pension Administration
Report Reconciliation
PAYE Knowledge
Tax Code Understanding
Tax Calculation Skills
Analytical Skills
Data Organisation
Effective Communication
Stakeholder Engagement
Attention to Detail
Customer Service Orientation
Problem-Solving Skills
Time Management

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Member Payments Administrator position. Tailor your application to highlight how your experience aligns with these requirements.

Highlight Relevant Experience: Emphasise any previous experience in payroll or pension administration. Include specific examples of report reconciliations, PAYE, tax codes, and tax calculations to demonstrate your expertise in these areas.

Showcase Analytical Skills: Since strong analytical skills are crucial for this role, provide examples of how you've successfully organised, analysed, and disseminated information in past positions. This will help illustrate your capability to handle significant amounts of data.

Effective Communication: Mention instances where you effectively communicated complex issues to various stakeholders. This could include examples of how you resolved queries or collaborated with team members, showcasing your ability to engage with different levels of an organisation.

How to prepare for a job interview at Pension Protection Fund

Understand the Role

Make sure you thoroughly understand the responsibilities of a Member Payments Administrator. Familiarise yourself with payroll processes, tax codes, and the importance of accurate member records. This will help you answer questions confidently and demonstrate your knowledge.

Showcase Your Analytical Skills

Prepare to discuss examples from your past experience where you've successfully analysed and organised large amounts of information. Highlight any specific tools or methods you used to ensure accuracy in payroll or pension administration.

Communicate Effectively

Since the role involves liaising with various stakeholders, practice articulating complex issues in a simple manner. Be ready to provide examples of how you've communicated effectively in previous roles, especially in challenging situations.

Emphasise Customer Focus

The Pension Protection Fund prioritises customer service, so be prepared to discuss how you've put customers at the heart of your work. Share specific instances where you went above and beyond to ensure customer satisfaction in your previous roles.

Member Payments Administrator
Pension Protection Fund
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