Facilities Manager in London

Join to apply for the Facilities Manager role at Pension Protection Fund. The Pension Protection Fund (PPF) is a leading UK pension scheme, safeguarding members of defined benefit pension schemes when their employer faces insolvency. With over £30 billion in assets under management and nearly 300,000 members, we are recognised as a top‑five pension scheme in the UK.

We’re looking for an inspiring leader to head our Office Services team. The Facilities Manager will oversee delivery of hard and soft facilities management across our two key sites in Croydon and Cannon Street, ensuring the physical workplace actively supports our organisational goals, culture, and growth.

Responsibilities

• You’ll be responsible for creating and maintaining a safe, efficient, and engaging working environment—one that enables our people to thrive.
• From optimising space utilisation to championing health, safety, and sustainability, you’ll play a key role in shaping a workplace that fosters collaboration, productivity, and wellbeing.
• In this role, you’ll lead the Office Services team to deliver high‑quality facilities management across both sites, ensuring all services, from maintenance to cleaning, meet the highest standards.
• With a strategic focus on space planning, you’ll optimise seating, meeting rooms, and breakout areas to support evolving business needs.
• A major part of your role will be to project‑manage office‑related initiatives that support organisational growth and change.
• You’ll ensure these projects are delivered efficiently and with minimal disruption to the business.
• You’ll also embed a proactive Health, Safety, Security, and Environmental (HSSE) culture, providing assurance, training, and guidance to staff and senior leaders, while ensuring compliance with legislation and internal standards.
• Your ability to build strong relationships across the business will be key to supporting cross‑functional initiatives and driving operational success.

Qualifications

• You’ll bring a strong background in facilities management, ideally supported by a degree or diploma in Facilities Management, Building Services, or a related field, or equivalent professional experience.
• NEBOSH or IOSH certification is essential.
• You’ll have a proven track record in managing office environments, including health and safety, supplier contracts, and budget control, as well as experience leading office moves or refurbishments.
• We’re looking for someone who is calm under pressure, highly organised, and proactive in their approach.
• You’ll be an excellent communicator, able to engage confidently with people at all levels, and a natural leader who can motivate and support both internal teams and external partners.
• A keen eye for detail, a commitment to service excellence, and the ability to manage change effectively are all essential qualities for success in this role.

Benefits

This is a fantastic opportunity to make a real impact in an organisation. You’ll be at the heart of creating a workplace that supports innovation, collaboration, and employee wellbeing. In return, we’ll provide a challenging role where you receive the support you need to develop your career, along with opportunities for personal development and skills training.

Our Croydon office is just across the road from East Croydon station, which is around 15 minutes from Victoria or London Bridge, 10 minutes from Clapham Junction or half an hour from St Pancras.

We are proud to be a Disability Confident Leader and actively encourage applications from people with disabilities. We are committed to ensuring our recruitment process is inclusive and accessible. If you require any reasonable adjustments during the recruitment process, please let us know. We are happy to discuss your needs and ensure you have the support required. We embrace diverse talent welcoming people with different beliefs, backgrounds and ways of working. Whatever your background, and however you identify, you’ll be welcome here.

No agencies please. Sound like you? Apply now.