Business Relationship Partner in London

Croydon office location with hybrid working. £57,000 to £62,000 per annum plus Civil Service Pension. Contract Type: Permanent. Position type: Full Time.

At the Pension Protection Fund (PPF), we provide security in retirement for our members and millions of people throughout the UK who belong to defined benefit (DB) pension schemes. Through the PPF and Financial Assistance Scheme (FAS), we compensate members for their pensions after the employer funding their pension becomes insolvent. In total, we look after over 400,000 members across the PPF and FAS. With over £30 billion in assets under management, our investments support long‐term economic growth across the UK.

Our award‐winning team of around 450 professionals has earned the IPE UK Pension Fund of the Year title three times in seven years. We work closely with government and industry partners to improve outcomes for scheme members, employers, and the broader pension system playing a vital role in strengthening retirement security nationwide.

We are seeking a Business Relationship Partner to play a pivotal role in managing our strategic relationships, ensuring the effective delivery of pension schemes and services to the PPF. Working as part of our Relationships Team, you'll foster and maintain multiple partnerships across our twenty plus strategic providers. You will be the point of contact within the firms and meet with them regularly in person. Your work will directly support the journey schemes take through the PPF Assessment Period and other critical services within the PPF, ensuring alignment with our organisational goals and delivery standards.

Our ideal applicant will bring a proven track record of managing third‐party suppliers, ensuring objectives are met, relationships are strengthened, and budgets are effectively controlled. You will have experience engaging with senior stakeholders and the confidence to challenge and influence at all levels. Your background will include practical experience in financial services, overseeing a portfolio of relationships and applying strong project management skills to support delivery. You will have the ability to analyse complex information, draw risk‐based conclusions, and make sound decisions under pressure.

Strong influencing, persuading, and negotiation skills are essential, alongside the ability to communicate complex information clearly and concisely to a wide audience. To succeed, you will demonstrate high levels of personal drive, a commitment to achieving targets, and a flexible, solutions‐focused approach to problem‐solving in fast‐paced environments. This role is ideal for an individual with excellent relationship management skills, strong commercial awareness, and the ability to navigate complex service delivery environments.

In return for your skills, experience and commitment we will give you a challenging role within a business where you'll get the support you need to develop your career. We also give you lots of opportunities for personal development and skills training.

Our Croydon office is just across the road from East Croydon station, which is around 15 minutes from Victoria or London Bridge, 10 minutes from Clapham Junction or half an hour from St Pancras.

We are proud to be a Disability Confident Leader and actively encourage applications from people with disabilities. We are committed to ensuring our recruitment process is inclusive and accessible. If you require any reasonable adjustments during the recruitment process, please let us know. We are happy to discuss your needs and ensure you have the support required. We embrace diverse talent, welcoming people with different beliefs, backgrounds and ways of working. Whatever your background, and however you identify, you'll be welcome here.