At a Glance
- Tasks: Assist customers via phone and email, providing clear and helpful information.
- Company: Join the Pension Protection Fund, a supportive and inclusive workplace.
- Benefits: Gain a Level 2 qualification while earning and learning in a hybrid role.
- Other info: Diverse candidates are encouraged to apply, with support for those with disabilities.
- Why this job: Kickstart your customer service career with hands-on experience and training.
- Qualifications: No experience needed, just a passion for learning and helping others.
The predicted salary is between 14700 - 14700 £ per year.
The Pension Protection Fund is seeking a Trainee Contact Centre Advisor in Croydon, offering a hybrid working model. This apprenticeship allows individuals to start a customer service career while gaining practical experience and a Level 2 qualification.
Responsibilities include:
- Responding to customer inquiries via phone and email
- Providing clear information
- Ensuring fair treatment
No experience is required, just commitment and a desire to learn. Applications are encouraged from diverse candidates, and support is provided for those with disabilities.
We think you need these skills to ace Apprentice Contact Centre Advisor (Hybrid – Croydon)
Communication Skills
Problem-Solving Skills
Adaptability
Attention to Detail
Teamwork
Customer Service Skills
Team Collaboration
