Senior Transfer Administrator in City of Westminster

Overview

Our Transfer Team is responsible for onboarding eligible pension schemes into the PPF, managing the transfer of scheme and member data, and resolving complex data challenges. The team safeguards members' benefits by ensuring records are accurate, complete and compliant, while delivering excellent service throughout the transition process.

Responsibilities

• Analyse, validate and process incoming transferring scheme data and member tracing data to enable successful transfer and tracing outcomes.
• Ensure that payments are made to the right members at the right time, keeping the customer at the centre of all activities.
• Manage data quality and associated risks across the transfer lifecycle, ensuring all member data is secure, reconciled and fit for purpose.
• Act as a key link between internal teams and external stakeholders, ensuring that received data is clean, complete and ready for efficient processing to minimise delays and improve service delivery.
• Use technical and systems knowledge to resolve complex, non‑standard issues and support bespoke projects.
• Contribute to continuous improvement initiatives within Member Services.

Qualifications

• Experience validating and analysing high volumes of data, preferably within a defined benefit pensions administration or scheme implementation environment.
• Strong analytical skills, with a meticulous attention to detail.
• Ability to manage complex data issues and explain technical information clearly to a range of stakeholders.
• Experience in data quality management, risk assessment and data reconciliation.
• Technical and systems knowledge relevant to pension scheme data processing.

Benefits

• Competitive salary ranging from £36,000 to £39,000.
• Location: Croydon office – just across the road from East Croydon station, 15 minutes from Victoria/London Bridge, 10 minutes from Clapham Junction and half an hour from St Pancras.
• Opportunities for career progression and skills development within a supportive business environment.
• Recognition of Disability Confidence – we actively encourage applications from people with disabilities.
• No agencies – only direct applications accepted.

Equal Opportunity Statement

We embrace diverse talent and welcome people with different beliefs, backgrounds and ways of working. Whatever your background, and however you identify, you'll be welcome here. We encourage applications from people with disabilities and are committed to ensuring our recruitment process is inclusive and accessible. If you require any reasonable adjustments during the recruitment process, please let us know and we will discuss your needs and ensure you have the support required.