Workflow & Transition Delivery Manager - 12 month FTC

Workflow & Transition Delivery Manager - 12 month FTC

Full-Time 50000 - 60000 £ / year (est.) No working from home possible
Pension Insurance Corporation plc

At a Glance

  • Tasks: Lead and manage workflow coordination for client transition projects in a dynamic environment.
  • Company: Join a forward-thinking company committed to diversity and innovation.
  • Benefits: Enjoy competitive salary, private medical insurance, and 28 days annual leave.
  • Other info: Great opportunity for career growth in a supportive and inclusive workplace.
  • Why this job: Make a real impact by ensuring smooth transitions and effective communication across teams.
  • Qualifications: Experience in transition workflows and project management within financial services or insurance.

The predicted salary is between 50000 - 60000 £ per year.

The Transitions team plays a critical role in the management, onboarding, and delivery of client transition projects into PIC's operating model. This includes managing a complex ecosystem of suppliers across legal, actuarial, operations, administration, printing, and communication functions. You will be reporting to the Programme Manager and play a pivotal role in ensuring that project delivery meets PIC's exacting standards.

Key Responsibilities

  • Develop, lead, and manage workflow coordination across multiple transition projects.
  • Define and embed standard operating procedures and best practice workflow controls for all projects.
  • Act as a key liaison between internal teams and external suppliers to ensure timely handoffs and effective communication.
  • Maintain workflow dashboards, trackers and controls logs for programme management visibility.
  • Prepare comprehensive reports reflective of the intended audience.

Requirements

Key skills:

  • Knowledge of transition workflows within financial services, insurance, or other regulated industries.
  • Awareness of the processes involved in onboarding, administration, and delivery in an insurance environment.
  • Track record of supporting onboarding, transition or change delivery projects.
  • Established knowledge of project management methodologies, tools, and software.
  • Advanced knowledge of process mapping, operational controls, and quality assurance.
  • Understanding of how to coordinate delivery across multi-supplier ecosystems and cross-functional dependencies.

Personal:

  • Ability to manage multiple concurrent workflows with attention to detail and timing.
  • Strong organisational skills.
  • Influencing, communicating, and coordinating across diverse internal and external teams.
  • Able to interpret workflow data, identify inefficiencies and recommend evidence-based improvements.
  • Confidence in enforcing controls, deadlines and procedural adherence in complex environments.
  • Strong written and verbal skills with the ability to present workflow information clearly.
  • Good working knowledge of MS Access, MS PowerPoint, MS Word, Power BI.

DEI at PIC

At PIC, we believe that true innovation stems from embracing diverse perspectives, backgrounds and experiences. We are committed to building a workplace where every individual, regardless of race, gender identity, sexual orientation, disability, age, religion, or socio-economic background, feels valued, heard and empowered to succeed. We hold ourselves accountable through ongoing initiatives, such as inclusive hiring practices, and equitable career development opportunities that support belonging and community. While we’re proud of our progress, we recognise there’s work ahead, and we remain dedicated to listening, learning and evolving together.

Benefits

In addition to a competitive base salary and the opportunity to participate in our annual, performance-related bonus plan, upon joining us here at Pension Insurance Corporation you will have access to private medical insurance, 28 days’ annual leave (excluding bank holidays), a generous pension scheme and much more.

Location: London, England, United Kingdom

Seniority level: Mid-Senior level

Employment type: Contract

Job function: Management and Manufacturing

Workflow & Transition Delivery Manager - 12 month FTC employer: Pension Insurance Corporation plc

At Pension Insurance Corporation, we pride ourselves on fostering a dynamic and inclusive work environment that empowers our employees to thrive. As a Workflow & Transition Delivery Manager, you will benefit from competitive compensation, comprehensive health coverage, and generous leave policies, all while contributing to meaningful projects in the heart of London. Our commitment to diversity, equity, and inclusion ensures that every voice is valued, providing ample opportunities for professional growth and collaboration across a diverse range of teams.

Pension Insurance Corporation plc

Contact Details:

Pension Insurance Corporation plc Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Workflow & Transition Delivery Manager - 12 month FTC

Tip Number 1

Network like a pro! Reach out to people in your industry, especially those who work at PIC or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.

Tip Number 2

Prepare for the interview by researching PIC's projects and values. Show us that you understand our mission and how your skills can contribute to our success. Tailor your responses to highlight your experience with transition workflows and project management.

Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on articulating your experience with managing complex ecosystems and coordinating across teams, as these are key for the role.

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. Reiterate your enthusiasm for the role and remind us why you’re the perfect fit for the Workflow & Transition Delivery Manager position.

We think you need these skills to ace Workflow & Transition Delivery Manager - 12 month FTC

Workflow Coordination
Transition Management
Project Management Methodologies
Process Mapping
Operational Controls
Quality Assurance
Communication Skills

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with transition workflows and project management. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!

Showcase Your Communication Skills:Since this role involves liaising between teams and suppliers, it’s crucial to demonstrate your strong written and verbal communication skills. Use clear examples in your application that reflect your ability to convey complex information effectively.

Highlight Your Organisational Skills:We’re looking for someone who can manage multiple workflows with precision. In your application, mention specific tools or methods you’ve used to keep projects on track and how you’ve maintained attention to detail in past roles.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!

How to prepare for a job interview at Pension Insurance Corporation plc

Know Your Workflows

Make sure you brush up on your knowledge of transition workflows, especially within financial services and insurance. Be ready to discuss specific examples from your past experiences where you've successfully managed onboarding or transition projects.

Showcase Your Organisational Skills

Prepare to demonstrate your strong organisational skills. Bring examples of how you've managed multiple concurrent workflows in the past, and be ready to explain how you ensure attention to detail and timing in complex environments.

Communicate Effectively

Since this role involves liaising between internal teams and external suppliers, practice articulating your communication style. Think of instances where you've influenced stakeholders or coordinated across diverse teams, and be prepared to share those stories.

Be Data-Driven

Familiarise yourself with workflow data interpretation. Be ready to discuss how you've identified inefficiencies in previous roles and what evidence-based improvements you recommended. This will show your analytical skills and your ability to enforce controls effectively.