Programme Management Officer

Overview

Pension Insurance Corporation (\”PIC\”) provides secure retirement incomes through comprehensive risk management and excellence in asset and liability management, as well as exceptional customer service. Our purpose is to pay the pensions of our current and future policyholders. We achieve our purpose by setting company-wide strategic objectives and driving a healthy culture based on our PIC Values of Resilient, Adaptable, and Loyal.

PIC is recruiting for a Programme Management Officer (PMO) to join its Transitions team on a part time basis (3 day working week). The Transitions team within the Origination function plays a critical role in the management and delivery of transition projects. This involves delivering efficient project management processes, standards, and governance frameworks to reduce cost, mitigate risks and drive value across the Company.

In this role, you will engage and develop strong working relationships with stakeholders at all levels to ensure key internal departments (Operations, Origination, Finance, Finance Actuarial, IT, LRM, Information management, Legal and Risk) to ensure that transition processes continue to develop, and adhere to developing requirements for PIC onboarding new clients into the business. You will partner with the Transition Managers to deliver strong business outcomes relating to systems, processes, and technology improvements and automation.

Specific accountabilities

• Design and develop transition procedures (internally and externally) to ensure PIC\’s processes continue to improve in efficiency, enhance delivery to clients and provide Key Performance Indicators and management information across the Company to measure success.
• Effectively monitor the financial performance of the team. Supporting budget planning, tracking, and forecasting; analyse financial data to identify issues, trends and opportunities for improved cost control and efficiency.
• Develop a regular cadence of communication, both in written and verbal format, on Transition activities, risk levels, and incidents that can be easily transferred into management information packs for circulation to senior management and Executive Committee meetings.
• Effectively collaborate with the teams across PIC to develop and implement risk mitigation strategies and controls, such as transition project governance frameworks which safeguard against potential disruptions and adverse impacts on operations.
• Monitor and report on the status of transition projects, including conducting project governance reviews and incident reporting, to support timely delivery within scope, budget, and quality standards.
• Partner with Transition Managers to set up processes for on-boarding new business applying lessons learned and process and procedure enhancements/automation as appropriate.
• Takes ownership for their own learning and development in both technical (e.g. data analysis and critical judgement) and non-technical (self-insight and relationship management) skills relevant to the Transitions department.
• Keeps informed of industry trends, market developments, regulatory changes in insurance/financial services as well as best practices relating to the Transition lifecycle by sourcing and attending industry seminars, reading and sharing relevant published articles.

Requirements

Experience:

• Recognised qualification and/or strong employment record in project management/portfolio management
• Experience in budget management, and performance reporting
• Experience in developing effective monitoring and quality control processes relating to transition projects would be an advantage
• Proven track record of implementing processes and procedures designed to assess and mitigate risks with a financial services and/or regulated environment, preferably insurance
• Demonstrable experience of working collaboratively with associated teams and stakeholders

Knowledge:

• Established knowledge of project management methodologies, tools and software
• Established knowledge of managing projects against financial, legal and regulatory frameworks
• Strong knowledge of relevant regulatory requirements and legal obligations relating to financial services or regulated environment
• Strong knowledge of financial data analysis and reporting within financial services, pension schemes would be an advantage
• Knowledge of risk management frameworks to assess and mitigate risks associated with project management, programme reporting and budgeting

Skills:

• Strong project management skills
• Strong organisational skills
• Excellent negotiation and strong communication skills
• Ability to persuade and influence both directly and indirectly, to manage resources effectively
• Ability to organise work to meet deadlines and to work within defined procedures as recommended by functional teams
• Commercial judgement and an analytical mindset with the ability to analyse data and make informed decisions
• Good working knowledge of MS Access, MS PowerPoint, MS Word, Power BI

Benefits

In addition to a competitive base salary and the opportunity to participate in our annual, performance-related bonus plan, upon joining us here at Pension Insurance Corporation, you will get access to some great benefits, including private medical insurance, 28 days\’ annual leave (excluding bank holidays), a generous pension scheme and much more.

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