At a Glance
- Tasks: Lead and manage workflow coordination for client transition projects in a dynamic environment.
- Company: Join a forward-thinking company committed to diversity and innovation.
- Benefits: Enjoy competitive salary, private medical insurance, and 28 days annual leave.
- Other info: Great opportunity for career growth in a supportive and inclusive workplace.
- Why this job: Make a real impact by ensuring smooth transitions and effective communication across teams.
- Qualifications: Experience in transition workflows and project management within financial services.
The predicted salary is between 36000 - 60000 £ per year.
The Transitions team plays a critical role in the management, onboarding, and delivery of client transition projects into PIC's operating model. This includes managing a complex ecosystem of suppliers across legal, actuarial, operations, administration, printing, and communication functions.
You will be reporting to the Programme Manager and play a pivotal role in ensuring that project delivery meets PIC's exacting standards.
Key Responsibilities
- Develop, lead, and manage workflow coordination across multiple transition projects.
- Define and embed standard operating procedures and best practice workflow controls for all projects.
- Act as a key liaison between internal teams and external suppliers to ensure timely handoffs and effective communication.
- Maintain workflow dashboards, trackers and controls logs for programme management visibility.
- Prepare comprehensive reports reflective of the intended audience.
Requirements
- Key skills: Knowledge of transition workflows within financial services, insurance, or other regulated industries.
- Awareness of the processes involved in onboarding, administration, and delivery in an insurance environment.
- Track record of supporting onboarding, transition or change delivery projects.
- Established knowledge of project management methodologies, tools, and software.
- Advanced knowledge of process mapping, operational controls, and quality assurance.
- Understanding of how to coordinate delivery across multi‐supplier ecosystems and cross‐functional dependencies.
Personal:
- Ability to manage multiple concurrent workflows with attention to detail and timing.
- Strong organisational skills.
- Influencing, communicating, and coordinating across diverse internal and external teams.
- Able to interpret workflow data, identify inefficiencies and recommend evidence‐based improvements.
- Confidence in enforcing controls, deadlines and procedural adherence in complex environments.
- Strong written and verbal skills with the ability to present workflow information clearly.
- Good working knowledge of MS Access, MS PowerPoint, MS Word, Power BI.
At PIC, we believe that true innovation stems from embracing diverse perspectives, backgrounds and experiences. We are committed to building a workplace where every individual, regardless of race, gender identity, sexual orientation, disability, age, religion, or socio‐economic background, feels valued, heard and empowered to succeed. We hold ourselves accountable through ongoing initiatives, such as inclusive hiring practices, and equitable career development opportunities that support belonging and community. While we're proud of our progress, we recognise there's work ahead, and we remain dedicated to listening, learning and evolving together.
Benefits
In addition to a competitive base salary and the opportunity to participate in our annual, performance‐related bonus plan, upon joining us here at Pension Insurance Corporation you will have access to private medical insurance, 28 days' annual leave (excluding bank holidays), a generous pension scheme and much more.
Location: London, England, United Kingdom
Seniority level: Mid‐Senior level
Employment type: Contract
Job function: Management and Manufacturing
Workflow & Transition Delivery Manager - 12 month FTC in London employer: Pension Insurance Corporation plc
At Pension Insurance Corporation, we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture. Our commitment to employee growth is evident through our comprehensive training programmes and opportunities for career advancement, particularly in the dynamic field of DB pensions. Located in a vibrant area, we offer competitive benefits including private medical insurance, generous annual leave, and a supportive environment where every team member can thrive and contribute to meaningful client outcomes.
Contact Details:
Pension Insurance Corporation plc Recruitment Team
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