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- Tasks: Lead and manage workflow coordination for client transition projects in a dynamic environment.
- Company: Join a forward-thinking company committed to diversity and innovation.
- Benefits: Enjoy competitive salary, private medical insurance, and 28 days annual leave.
- Why this job: Make a real impact by ensuring smooth transitions and effective communication across teams.
- Qualifications: Experience in transition workflows and project management within financial services is essential.
- Other info: Great opportunity for career growth in a supportive and inclusive workplace.
The predicted salary is between 36000 - 60000 £ per year.
The Transitions team plays a critical role in the management, onboarding, and delivery of client transition projects into PIC's operating model. This includes managing a complex ecosystem of suppliers across legal, actuarial, operations, administration, printing, and communication functions. You will be reporting to the Programme Manager and play a pivotal role in ensuring that project delivery meets PIC's exacting standards.
Key Responsibilities
- Develop, lead, and manage workflow coordination across multiple transition projects.
- Define and embed standard operating procedures and best practice workflow controls for all projects.
- Act as a key liaison between internal teams and external suppliers to ensure timely handoffs and effective communication.
- Maintain workflow dashboards, trackers and controls logs for programme management visibility.
- Prepare comprehensive reports reflective of the intended audience.
Requirements
Key skills:
- Knowledge of transition workflows within financial services, insurance, or other regulated industries.
- Aware of the processes involved in onboarding, administration, and delivery in an insurance environment.
- Track record of supporting onboarding, transition or change delivery projects.
- Established knowledge of project management methodologies, tools, and software.
- Advanced knowledge of process mapping, operational controls, and quality assurance.
- Understanding of how to coordinate delivery across multi-supplier ecosystems and cross-functional dependencies.
Personal:
- Ability to manage multiple concurrent workflows with attention to detail and timing.
- Strong organisational skills.
- Influencing, communicating, and coordinating across diverse internal and external teams.
- Able to interpret workflow data, identify inefficiencies and recommend evidence-based improvements.
- Confidence in enforcing controls, deadlines and procedural adherence in complex environments.
- Strong written and verbal skills with the ability to present workflow information clearly.
- Good working knowledge of MS Access, MS PowerPoint, MS Word, Power BI.
DEI at PIC
At PIC, we believe that true innovation stems from embracing diverse perspectives, backgrounds and experiences. We are committed to building a workplace where every individual, regardless of race, gender identity, sexual orientation, disability, age, religion, or socio-economic background, feels valued, heard and empowered to succeed. We hold ourselves accountable through ongoing initiatives, such as inclusive hiring practices, and equitable career development opportunities that support belonging and community. While we’re proud of our progress, we recognise there’s work ahead, and we remain dedicated to listening, learning and evolving together.
Benefits
In addition to a competitive base salary and the opportunity to participate in our annual, performance-related bonus plan, upon joining us here at Pension Insurance Corporation you will have access to private medical insurance, 28 days’ annual leave (excluding bank holidays), a generous pension scheme and much more.
Location: London, England, United Kingdom
Seniority level: Mid-Senior level
Employment type: Contract
Job function: Management and Manufacturing
Workflow & Transition Delivery Manager - 12 month FTC in City of London employer: Pension Insurance Corporation plc
Contact Detail:
Pension Insurance Corporation plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workflow & Transition Delivery Manager - 12 month FTC in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services and insurance sectors. Let them know you're on the lookout for opportunities, and don’t hesitate to ask for introductions to hiring managers or teams at companies you’re interested in.
✨Tip Number 2
Prepare for interviews by researching the company’s projects and values. Tailor your responses to highlight how your experience with workflow coordination and project management aligns with their needs. Show them you’re not just a fit for the role, but for their culture too!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. Focus on articulating your experience with managing complex ecosystems and how you’ve successfully navigated multi-supplier environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our team.
We think you need these skills to ace Workflow & Transition Delivery Manager - 12 month FTC in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Workflow & Transition Delivery Manager role. Highlight your experience with transition workflows and project management methodologies, as these are key for us at StudySmarter.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this position. Share specific examples of how you've managed complex projects and liaised with diverse teams in the past.
Showcase Your Skills: Don’t forget to showcase your organisational skills and attention to detail. Mention any tools you’ve used, like MS Access or Power BI, that demonstrate your ability to manage workflows effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Pension Insurance Corporation plc
✨Know Your Workflows
Make sure you brush up on your knowledge of transition workflows, especially within financial services or insurance. Be ready to discuss specific examples from your past experiences where you've successfully managed onboarding or transition projects.
✨Showcase Your Organisational Skills
Prepare to demonstrate your strong organisational skills. Bring examples of how you've managed multiple concurrent workflows and maintained attention to detail. You might even want to create a mock workflow dashboard to show your understanding of tracking and reporting.
✨Communicate Effectively
Since this role involves liaising between internal teams and external suppliers, practice articulating your thoughts clearly. Think about how you can convey complex information simply and effectively, as well as how you’ve handled communication challenges in the past.
✨Emphasise Your Problem-Solving Skills
Be prepared to discuss how you've identified inefficiencies in previous roles and the evidence-based improvements you recommended. This will show your analytical skills and your ability to enforce controls and deadlines in complex environments.
