Aladdin Investment Platform Services (IPS) Analyst

Role Purpose

PIC is seeking an Aladdin Investment Platform Services (IPS) Analyst to serve as a senior subject matter expert, delivering high‑quality support, guidance, and technical insight across our investment platform. You will collaborate closely with Investments, Investment Operations, and IT to resolve complex queries, drive platform improvements, and enhance systems, processes, and technology that underpin our investment activities.

Key Responsibilities

• Stakeholder Engagement – Build strong, collaborative relationships across the business and with external vendors to ensure the platform is fully understood, effectively used, and continuously enhanced.
• Risk & Control Awareness – Proactively identify and elevate risks, dependencies, and compliance considerations linked to platform usage.
• Solution Design & Value Delivery – Partner with users to understand requirements, advise on platform capabilities, and design practical, value‑driving solutions.
• Change Enablement – Support the successful planning and delivery of change initiatives. Represent the platform in change forums and ensure smooth implementation of updates and enhancements.
• Vendor Management – Act as the primary day‑to‑day liaison with the platform provider, ensuring seamless communication and issue resolution.
• Continuous Improvement – Champion ongoing improvements in platform utilisation, support processes, and internal knowledge‑sharing.
• Reporting & Insight – Provide clear, timely updates, metrics, and insights to stakeholders and governance groups.

Requirements Knowledge, Skills, and Abilities:

• Experience working in a regulated (PRA or FCA) corporate environment in the Finance sector (e.g., banking, asset management, insurance or hedge fund).
• Technical: Expert knowledge of BLK Aladdin, with bonus advantage for experience in Finbourne's LUSID and/or Murex. Strong understanding of key asset classes, particularly Fixed Income and Derivatives. Solid grasp of end‑to‑end investment processes and platforms – including order management, portfolio construction, trading, compliance, settlements, reconciliations, and corporate actions. Proven experience working closely with investment operations and front‑office teams. Demonstrated ability to deliver enhancements and practical solutions on investment platforms. Strong track record of partnering with external vendors and internal teams to drive effective change.
• Personal: Highly organised, self‑motivated, and able to thrive in a fast‑paced environment. Comfortable working independently, collaboratively, and across multiple concurrent initiatives. Strong analytical thinker with excellent problem‑solving skills. Clear, confident communicator able to engage effectively across diverse audiences. Skilled at influencing and building consensus among a wide range of stakeholders.

DE&I at PIC

At PIC, we believe that true innovation stems from embracing diverse perspectives, backgrounds and experiences. We are committed to building a workplace where every individual, regardless of race, gender identity, sexual orientation, disability, age, religion, or socio‑economic background, feels valued, heard and empowered to succeed. We hold ourselves accountable through ongoing initiatives, such as inclusive hiring practices, and equitable career development opportunities that support belonging and community. While we're proud of our progress, we recognise there's work ahead, and we remain dedicated to listening, learning and evolving together.

Benefits

In addition to a competitive base salary and the opportunity to participate in our annual, performance‑related bonus plan, upon joining us here at Pension Insurance Corporation, you will get access to some great benefits, including private medical insurance, 28 days' annual leave (excluding bank holidays), study support with qualifications, a generous pension scheme and much more.