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- Tasks: Support relationships with suppliers, manage contracts, and ensure service delivery meets business needs.
- Company: Pension Insurance Corporation secures retirement incomes through risk management and exceptional customer service.
- Benefits: Enjoy private medical insurance, 28 days annual leave, study support, and a generous pension scheme.
- Why this job: Join a culture of resilience and adaptability while making a real impact on people's futures.
- Qualifications: Basic knowledge of TPA management and some experience in relationship management required.
- Other info: This is an entry-level, full-time role perfect for recent graduates or those looking to start their career.
The predicted salary is between 28800 - 43200 £ per year.
Pension Insurance Corporation ("PIC") provides secure retirement incomes through comprehensive risk management and excellence in asset and liability management, as well as exceptional customer service. Our purpose is to pay the pensions of our current and future policyholders. We achieve our purpose by setting Companywide strategic objectives and driving a healthy culture based on our PIC Values of Resilient, Adaptable, and Loyal.
The TPA (third party administrator) Relationship Analyst supports the management of relationships with key external suppliers to ensure service delivery meets business requirements. This role involves assisting with contract management, performance monitoring, risk management, and collaboration with internal stakeholders to align supplier services with PIC's goals and objectives. The role requires the ability to effectively collaborate with Finance/ Risk / Legal / Origination and Investments to ensure alignment of required outcomes and implement relationship improvements.
Specific accountabilities assigned to the role of TPA Relationship Manager within the Customer Operations team:
- Assist in developing and maintaining positive relationships with key suppliers.
- Support regular governance and reviews with suppliers to discuss performance, requirements, enhancements, and strategy.
- Help establish and track key performance indicators (KPIs) and Service Level Agreements (SLAs).
- Support performance reviews and assessments to ensure suppliers meet contractual terms and obligations.
- Help oversee the negotiation, execution, and administration of supplier contracts.
- Assist in contract renewals, amendments, and terminations.
- Collaborate closely with internal stakeholders to align supplier service with organisational needs.
- Ensure consistency of service across suppliers where appropriate.
- Support project management teams in supplier-related projects.
- Monitor and manage supplier-related expenditures to ensure budget compliance.
- Evaluate and approve supplier invoices and payments.
- Identify and assess potential risks associated with supplier operations and work with relevant stakeholders to develop and implement risk mitigation strategies.
- Monitor and report on supplier risk management activities.
- Ensure suppliers adhere to regulatory and compliance requirements and standards.
- Stay updated on regulatory changes and communicate relevant updates to suppliers.
- Collaborate with the third-party supplier management team to ensure suppliers remain compliant and regularly complete required due diligence assessments.
- Work with suppliers to share relevant industry knowledge, updates, and future strategic opportunities.
Requirements
- Good technical knowledge of TPA management and strategic engagement.
- Basic knowledge of Pensions Admin.
- Some experience in relationship management.
- Ability to collaborate with teams and stakeholders.
- Experience in onboarding, re-negotiating and offboarding suppliers.
In addition to a competitive base salary and the opportunity to participate in our annual, performance-related bonus plan, upon joining us here at Pension Insurance Corporation, you will get access to some great benefits, including private medical insurance, 28 days' annual leave (excluding bank holidays), study support with qualifications, a generous pension scheme and much more.
TPA Relationship Analyst employer: Pension Corporation
Contact Detail:
Pension Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TPA Relationship Analyst
✨Tip Number 1
Familiarise yourself with the key performance indicators (KPIs) and service level agreements (SLAs) relevant to TPA management. Understanding these metrics will help you demonstrate your ability to monitor supplier performance effectively during interviews.
✨Tip Number 2
Network with professionals in the pensions and financial services sector. Engaging with industry contacts can provide insights into best practices in relationship management and may even lead to referrals for the role.
✨Tip Number 3
Stay updated on regulatory changes affecting third-party administration. Being knowledgeable about compliance requirements will show your commitment to maintaining high standards in supplier relationships.
✨Tip Number 4
Prepare to discuss your experience in onboarding and offboarding suppliers. Highlighting specific examples of how you've managed these processes will illustrate your practical skills and readiness for the role.
We think you need these skills to ace TPA Relationship Analyst
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a TPA Relationship Analyst. Familiarise yourself with key terms like KPIs, SLAs, and risk management to demonstrate your knowledge in your application.
Tailor Your CV: Customise your CV to highlight relevant experience in relationship management, contract administration, and collaboration with internal stakeholders. Use specific examples that align with the job description to showcase your skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of Pension Insurance Corporation's values: Resilient, Adaptable, and Loyal. Explain how your background and skills make you a great fit for the role and how you can contribute to their goals.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Pension Corporation
✨Understand the Role
Make sure you have a solid grasp of what a TPA Relationship Analyst does. Familiarise yourself with key responsibilities like contract management, performance monitoring, and risk management. This will help you answer questions confidently and demonstrate your understanding of the role.
✨Showcase Your Relationship Management Skills
Prepare examples from your past experiences where you've successfully managed relationships, whether with suppliers or internal stakeholders. Highlight your ability to collaborate and communicate effectively, as these are crucial for this position.
✨Know the Company Values
Pension Insurance Corporation values resilience, adaptability, and loyalty. Think of ways you can illustrate how you embody these values in your work. Be ready to discuss how you can contribute to their culture and objectives.
✨Prepare for Performance Metrics Discussion
Since the role involves tracking KPIs and SLAs, be prepared to discuss how you would approach setting and monitoring these metrics. Consider bringing examples of how you've used data to drive improvements in previous roles.
