Penrose Health in London is seeking a Welcome Team Lead to supervise day-to-day front-of-house operations, coordinate rotas, and ensure a professional, friendly patient experience. You will be the calm, proactive presence that keeps the reception and waiting areas running smoothly and will support colleagues through busy clinics.
You’ll coach and support staff, reinforce high standards, and escalate issues as needed, while working with the Site Operations Manager and central teams to enhance
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Patient Experience & Front Desk Lead employer: Penrosehealth
At Penrose Health, we pride ourselves on being an excellent employer that values collaboration and innovation in patient care. Our supportive work culture fosters professional growth through continuous training and development opportunities, ensuring that our Pharmacy Technicians thrive in their roles while making a meaningful impact in the community at our Kingfisher Medical Centre and Surrey Docks locations.
