At a Glance
- Tasks: Support patients through their registration journey and enhance their experience with primary care services.
- Company: Penrosehealth, a dedicated NHS provider focused on patient care.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Join a supportive team in a dynamic healthcare environment.
- Why this job: Make a real difference in patients' lives by keeping them connected to essential healthcare.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 28530 - 34870 £ per year.
Penrosehealth is seeking a NHS Patient Retention Advisor to support patients through the registration journey and reduce de-registrations at London Bridge.
This role combines administration, communication, and proactive outreach to ensure patients stay connected to primary care services.
You will manage accurate records in EMIS, handle enquiries across channels, and work closely with teams to resolve issues and improve patient experience.
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Patient Access & Retention Advisor employer: Penrosehealth
Penrosehealth is an excellent employer, offering a supportive and family-like workplace culture that prioritises work-life balance for its Salaried GPs. With opportunities for mentorship and leadership development, employees can thrive in their careers while enjoying reduced on-call duties across South East London sites, making it a rewarding environment for those passionate about delivering high-quality patient-centred care.
