At a Glance
- Tasks: Lead the referrals team, ensuring accurate and timely patient referrals.
- Company: Join a dedicated healthcare team at Kingfisher Medical Centre.
- Benefits: Competitive salary, full-time hours, and a supportive work environment.
- Other info: Opportunity to grow in a dynamic healthcare setting.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Experience with NHS referrals and a passion for improving processes.
The predicted salary is between 30000 - 32000 £ per year.
Referrals Team Lead
Department
GP Assistants
Employment Type
Fixed Term - Full Time
Location
Kingfisher Medical Centre & Kingfisher Surrey Docks
Compensation
Description
Every referral represents a patient waiting for the next stage of their care.
As Referrals Team Lead, you'll make sure referrals are accurate, complete and sent to the right service first time.
You'll remain an active member of the referrals team while leading colleagues, maintaining quality and helping improve how the service operates.
You'll monitor workload, support colleagues, improve processes and make sure patients don't experience delays because paperwork gets stuck.
What you'll do
- Lead the referrals function across multiple GP practices.
- Personally process referrals alongside your team.
- Ensure urgent referrals are prioritised appropriately.
- Monitor quality, turnaround times and capacity.
- Support colleagues with complex referral queries.
- Improve referral processes and documentation.
- Work closely with clinicians and secondary care providers.
- You'll be a great fit if you
- Have experience processing NHS referrals.
- Understand referral pathways.
- Enjoy solving operational problems.
- Can coach others while delivering your own workload.
- Care about getting patients to the right service quickly.
Find out more...
- Check out the job Spec here
- #J-18808-Ljbffr
Referrals Team Lead in London employer: penrosehealth
Penrosehealth is an excellent employer, offering a supportive and family-like workplace culture that prioritises work-life balance for its Salaried GPs. With opportunities for mentorship and leadership development, employees can thrive in their careers while enjoying reduced on-call duties across South East London sites, making it a rewarding environment for those passionate about delivering high-quality patient-centred care.
