At a Glance
- Tasks: Make 150+ outbound calls daily to NHS patients for health reviews.
- Company: Join Penrosehealth, a key player in the NHS Patient Recall programme.
- Benefits: Permanent full-time role with competitive pay and job security.
- Other info: Fast-paced environment with opportunities for personal growth.
- Why this job: Make a real difference in patients' lives while developing your communication skills.
- Qualifications: Resilience, clear communication, and ability to meet targets required.
The predicted salary is between 30000 - 40000 £ per year.
Penrosehealth is seeking a resilient Call Handler for the NHS Patient Recall programme at London Bridge.
In this permanent full-time role, you will contact NHS patients for vital health reviews, making 150+ outbound calls daily and updating CRM records.
The position emphasizes clear communication, objection handling, and meeting daily, weekly, and monthly targets in a fast-paced environment.
Right to work in the UK required; sponsorship not provided.
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NHS Patient Recall Call Specialist in London employer: penrosehealth
Penrosehealth is an excellent employer, offering a supportive and family-like workplace culture that prioritises work-life balance for its Salaried GPs. With opportunities for mentorship and leadership development, employees can thrive in their careers while enjoying reduced on-call duties across South East London sites, making it a rewarding environment for those passionate about delivering high-quality patient-centred care.
StudySmarter Expert Advice🤫
We think this is how you could land NHS Patient Recall Call Specialist in London
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like penrosehealth.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at penrosehealth.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like penrosehealth, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace NHS Patient Recall Call Specialist in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at penrosehealth.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at penrosehealth.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to penrosehealth. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at penrosehealth. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at penrosehealth
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research penrosehealth’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
