Document Assessment Team Lead
Department: GP Assistants
Employment Type: Fixed Term - Full Time
Location: Kingfisher Medical Centre & Kingfisher Surrey Docks
Compensation: £30,000 - £32,000 / year
Description
Every day, thousands of clinical documents flow into our GP practices. Your role is to make sure they're processed quickly, accurately and safely so clinicians have the right information at the right time.
As our Documents Team Lead, you'll spend most of your time working alongside your team processing documents yourself, while also providing day-to-day leadership, coaching and operational oversight. You'll monitor workload, support colleagues, improve processes and make sure patients don't experience delays because paperwork gets stuck.
What you'll do
- Lead the day-to-day delivery of our document management service.
- Process clinical documents while supporting your team.
- Monitor workload and quality standards.
- Coach and develop team members.
- Resolve operational issues and remove barriers.
- Improve processes and develop SOPs.
- Work closely with GPs, practice teams and operational managers.
You’ll be a great fit if you
- Have experience in GP or NHS administration.
- Understand clinical document workflows.
- Enjoy improving processes.
- Like coaching others while remaining hands-on.
- Can balance quality, speed and patient safety.
Find out more…
Check out the job Spec here
Document Assessment Team Lead employer: penrosehealth
Penrosehealth is an excellent employer, offering a supportive and family-like workplace culture that prioritises work-life balance for its Salaried GPs. With opportunities for mentorship and leadership development, employees can thrive in their careers while enjoying reduced on-call duties across South East London sites, making it a rewarding environment for those passionate about delivering high-quality patient-centred care.
