NHS in South East London is seeking a Hands-on Welcome Team Lead to supervise the front-of-house team, ensuring a warm, efficient patient welcome across sites. You’ll coordinate rotas, support busy clinics, and monitor reception standards while maintaining patient privacy and high service quality.
Reporting to the Site Operations Manager, you’ll coach staff, escalate issues and help improve patient flow and safety. This role is permanent and full-time.
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Patient Welcome Team Lead — Front Desk & Care employer: Penrose Health
Penrose Health is an exceptional employer that prioritises the wellbeing of its staff and patients alike, offering a collaborative environment where you can thrive alongside a dedicated multidisciplinary team. With a focus on reduced administrative burdens and ample opportunities for professional development, including potential GP trainer roles, you'll find a fulfilling career path in our London locations that values both personal and professional growth.
