Penrose Health, based in our London Bridge office, is seeking motivated call handlers to join the patient triage team. You will be the first point of contact for thousands of patients, handling inbound queries by telephone and email and directing them to the right service with empathy and efficiency.
You will balance patient-facing communication with administrative tasks, update patient records, and work closely with Contact Centre and Clinical teams to ensure timely, compassionate care.
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Patient Triage Specialist — Empathetic Call Handler employer: Penrose Health
Penrose Health is an exceptional employer that prioritises the wellbeing of its staff and patients alike, offering a collaborative environment where you can thrive alongside a dedicated multidisciplinary team. With a focus on reduced administrative burdens and ample opportunities for professional development, including potential GP trainer roles, you'll find a fulfilling career path in our London locations that values both personal and professional growth.
