Penrose Health is seeking a motivated Call Handler for the London Bridge-based Patient Triage team. You will triage inbound queries via telephone and email, directing patients to the right service with empathy and efficiency, while handling administrative tasks and updating records.
You will work closely with the Contact Centre and Clinical teams in a fast-paced environment, balancing patient-facing duties with accurate data entry and NHS safeguarding practices.
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Patient Triage Call Handler – NHS Care Coordinator employer: Penrose Health
Penrose Health is an exceptional employer that prioritises the wellbeing of its staff and patients alike, offering a collaborative environment where you can thrive alongside a dedicated multidisciplinary team. With a focus on reduced administrative burdens and ample opportunities for professional development, including potential GP trainer roles, you'll find a fulfilling career path in our London locations that values both personal and professional growth.
