At a Glance
- Tasks: Guide patients through GP registration and improve their experience with proactive outreach.
- Company: Penrose Health, dedicated to enhancing patient care and practice growth.
- Benefits: Supportive work environment with opportunities for personal and professional development.
- Other info: Join a resilient team at our London Bridge site with great career prospects.
- Why this job: Be the vital link between patients and practices, making a real difference in healthcare.
- Qualifications: Strong communication skills and a passion for improving patient experiences.
The predicted salary is between 24750 - 30250 £ per year.
Penrose Health is seeking a Patient Retention Advisor to guide patients through GP registration and deregistration, ensuring accurate records and proactive outreach. You'll combine administration, communication and problem-solving to improve patient experience and practice growth, acting as the vital link between patients and our practices while feeding feedback to operational teams.
The role sits in the Registration and Retention department at our London Bridge site, requiring resilience.
Patient Retention & Experience Advisor employer: Penrose Health
Penrose Health is an exceptional employer located in the vibrant City of Westminster, offering a supportive and collaborative work environment for its Salaried GPs. With a strong emphasis on work-life balance, minimal on-call duties, and ample opportunities for personal and professional growth, employees are encouraged to thrive both in their careers and personal lives while making a meaningful impact on the health of over 75,000 patients.
