Penrose Health is seeking a Welcome Team Lead to supervise the front-of-house staff across reception and waiting areas. You’ll ensure a professional, efficient and friendly experience for every patient from arrival through check-in and ongoing care coordination.
You’ll oversee rotas, supervise ongoing training, and collaborate with clinical and central teams to continually improve patient flow, safety, and service quality in a busy primary care environment.
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Patient Experience Front Desk Lead employer: Penrose Health
Penrose Health is an exceptional employer that prioritises the wellbeing of its staff and patients alike, offering a collaborative environment where you can thrive alongside a dedicated multidisciplinary team. With a focus on reduced administrative burdens and ample opportunities for professional development, including potential GP trainer roles, you'll find a fulfilling career path in our London locations that values both personal and professional growth.
