Penrose Health is seeking a resilient Call Handler to join our Proactive Care hub in London Bridge. In this NHS appointments role you will make 150+ outbound calls daily to patients due for clinical reviews, explaining the importance of attendance and encouraging action. The role is fast-paced, targets-driven and requires strong communication and digital skills.
You will work across clinical areas, learn new terminology, and record outcomes in CRM systems. Right to work in the UK is required.
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NHS Call Handler: Book Life-Saving Appointments employer: Penrose Health
Penrose Health is an exceptional employer that prioritises the wellbeing of its staff and patients alike, offering a collaborative environment where you can thrive alongside a dedicated multidisciplinary team. With a focus on reduced administrative burdens and ample opportunities for professional development, including potential GP trainer roles, you'll find a fulfilling career path in our London locations that values both personal and professional growth.
