Penrose Health is seeking a Call Handler for our NHS appointments team in the Proactive Care hub at London Bridge. The role involves making 150+ outbound calls daily to NHS patients due for clinical reviews, explaining the importance of appointments, and motivating patients to book potentially life-saving care.
You will work in a fast-paced, target-driven environment, building rapport quickly, handling objections, and recording interactions across multiple clinical areas.
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NHS Appointment Outreach Specialist employer: Penrose Health
Penrose Health is an exceptional employer that prioritises the wellbeing of its staff and patients alike, offering a collaborative environment where you can thrive alongside a dedicated multidisciplinary team. With a focus on reduced administrative burdens and ample opportunities for professional development, including potential GP trainer roles, you'll find a fulfilling career path in our London locations that values both personal and professional growth.
