At a Glance
- Tasks: Support clinicians by managing admin tasks and ensuring smooth patient care operations.
- Company: Join the NHS and be part of a dedicated healthcare team.
- Benefits: 28 days annual leave, birthday off, team socials, and exclusive discounts.
- Other info: Enjoy a collaborative environment with structured training and growth opportunities.
- Why this job: Make a real impact on patient care while developing your career in healthcare.
- Qualifications: Detail-oriented with a medical background and strong organisational skills.
The predicted salary is between 29970 - 36483 £ per year.
As a NHS Medical Administrator, you’ll be the backbone of our clinical admin operations for 6 GP Practices across South East London. You will keep everything running smoothly behind the scenes while supporting clinicians and patients. From managing Medical Reports, Referrals, handling Lab Results or triaging incoming patient’s clinical documentation, you’ll play a vital role in delivering high-quality care. You’ll help keep patient records accurate and up to date by coding, summarising, and uploading information into EMIS, and you’ll support essential admin processes. You’ll be the critical link between General Practitioners and patient outcomes. This role is perfect for someone with a medical background who’s detail‑driven, organised, and enjoys work that directly contributes to better patient care behind the scenes. If you’re detail-driven, quick to learn, and ready to make an impact in primary care, this is your chance to start a meaningful career within the NHS.
Key Responsibilities
- Supporting clinicians by reducing their administrative workload, allowing them to focus on direct patient care.
- Managing workflow queues, keeping on top of backlogs, and helping maintain safe turnaround times.
- Reviewing and triaging incoming clinical documents.
- Processing and managing lab results and referrals.
- Scanning, coding, and filing patient information into EMIS.
- Summarising new patient records and maintaining accurate medical summaries.
- Liaising with clinicians to ensure timely follow-up on abnormal results.
- Routing information to the right clinician (GP, pharmacist, nurse, etc.) based on urgency, risk, and clinical protocols.
- Coding and summarising key clinical information into EMIS to keep patient records accurate and up to date.
- Supporting audits, reporting, and general administrative tasks.
- Constantly working towards personal and team KPIs relating to workload.
You'll thrive here if you
- Want to be part of a supportive team where what you do behind the scenes has a real, meaningful impact on patient care.
- Enjoy work that’s detailed, focused, and genuinely makes a difference to patient safety and clinical care.
- Love spotting patterns, picking out important information, and making quick, accurate decisions.
- Take pride in being organised, structured, and consistent, especially when handling large volumes of clinical documents.
- Feel confident working with clinical terminology and can follow clear protocols with accuracy.
- Are motivated by helping clinicians do their best work by taking admin pressure off their day.
- Can balance speed with precision - getting through the workload while keeping patient safety front and centre.
- Stay calm under pressure and enjoy bringing order to busy workflows or backlogs.
- Communicate clearly and work well with others, especially when escalating urgent information or clarifying actions.
- Take ownership of your work, ask the right questions, and are proactive about solving problems.
Why Join us?
- Lifestyle benefits – including team socials and exclusive employee discounts!
- Make a Real Impact: Play a vital role in patient care by ensuring accurate and timely processing of tests and investigations.
- Career Development: Gain hands-on experience in a clinical setting.
- Structured Training: Benefit from a comprehensive two-week induction and ongoing support to help you succeed.
- Collaborative Environment: Work alongside experienced healthcare professionals in a supportive, team-oriented setting.
- Flexible Entry Point: Perfect for candidates with a Medical background who want to enter the healthcare sector.
- Innovation & Learning: Exposure to NHS systems and processes, giving you valuable insight into modern healthcare operations.
- 28 days annual leave (including public holidays).
- Your birthday off.
- Blue Light Card membership.
- Local team incentives.
NHS Medical Administrator - GP Practice in London employer: Penrose Health
Join our dynamic team as an NHS Medical Administrator in South East London, where you will play a crucial role in enhancing patient care through efficient clinical administration. Enjoy a supportive work culture that values your contributions, offers extensive career development opportunities, and provides lifestyle benefits such as team socials and exclusive discounts. With structured training and a collaborative environment, this is the perfect opportunity for those with a medical background looking to make a meaningful impact in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land NHS Medical Administrator - GP Practice in London
✨Tip Number 1
Network like a pro! Reach out to current NHS Medical Administrators or other healthcare professionals on LinkedIn. Ask them about their experiences and any tips they might have for landing a role like this. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by brushing up on your clinical terminology and understanding of EMIS. We want you to feel confident discussing how you can support clinicians and improve patient care. Practice common interview questions and think about how your skills align with the responsibilities listed in the job description.
✨Tip Number 3
Showcase your organisational skills! During interviews, share examples of how you've managed workflows or tackled backlogs in previous roles. Highlighting your ability to stay calm under pressure will definitely impress potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and making a real impact in patient care.
We think you need these skills to ace NHS Medical Administrator - GP Practice in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the NHS Medical Administrator role. Highlight any relevant medical background and detail-driven tasks you've handled before.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about supporting patient care behind the scenes. Share specific examples of how your organisational skills have made a difference in previous roles.
Showcase Your Attention to Detail:In your application, emphasise your ability to manage large volumes of clinical documents accurately. Mention any experience with coding or summarising information, as this is key for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Penrose Health
✨Know Your Stuff
Familiarise yourself with the NHS and its operations, especially in a GP practice setting. Brush up on medical terminology and processes related to patient care, as this will show your understanding of the role and how you can contribute.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences that highlight your ability to manage workflows and handle large volumes of information. Discuss how you've maintained accuracy under pressure, as this is crucial for the role.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since you'll be liaising with clinicians and managing patient documentation, demonstrating strong communication skills during the interview will be key.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the specific challenges faced in the role, and how success is measured. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
