At a Glance
- Tasks: Lead the Welcome team, ensuring patients are greeted and checked in smoothly.
- Company: Penrose Health, dedicated to providing excellent patient care.
- Benefits: Competitive pay, supportive work environment, and opportunities for growth.
- Other info: Join a friendly team focused on improving patient flow and satisfaction.
- Why this job: Make a difference in patients' experiences while leading a dynamic team.
- Qualifications: Strong leadership skills and a passion for customer service.
Penrose Health at Penrose Surgery (Maddock Way) is seeking a hands-on Welcome Team Lead to supervise the Welcome team, coordinate rotas, and ensure every patient is welcomed, checked in promptly and supported throughout their visit.
You will work closely with the Site Operations Manager to balance workload, coach colleagues, reinforce high standards, maintain tidy reception and waiting areas, and help improve patient flow and overall experience.
Front Desk Team Lead — Patient Welcome employer: Penrose Health
Penrose Health is an exceptional employer located in the vibrant City of Westminster, offering a supportive and collaborative work environment for its Salaried GPs. With a strong emphasis on work-life balance, minimal on-call duties, and ample opportunities for personal and professional growth, employees are encouraged to thrive both in their careers and personal lives while making a meaningful impact on the health of over 75,000 patients.
