At a Glance
- Tasks: Manage patient inquiries and support appointment bookings with empathy.
- Company: Penrose Health, a compassionate healthcare provider in London Bridge.
- Benefits: Flexible hours, supportive team, and opportunities for personal growth.
- Other info: Join a dedicated team focused on providing exceptional patient care.
- Why this job: Make a real difference in patients' lives while developing your communication skills.
- Qualifications: Strong communication skills and ability to thrive in fast-paced environments.
The predicted salary is between 25000 - 35000 £ per year.
Penrose Health in London Bridge is seeking a motivated Call Handler to join our patient triage team.
This role is crucial for managing patient inquiries, ensuring they receive timely and compassionate care.
You will handle inbound calls and emails, assess patient needs, and support appointment bookings.
The ideal candidate thrives in fast-paced environments, communicates effectively, and enjoys making a positive impact on patient experiences.
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We think you need these skills to ace Empathetic Call & Triage Specialist
Empathy
Effective Communication
Call Handling
Patient Assessment
Appointment Booking
Time Management
Problem-Solving
