Penrose Health is seeking an experienced team leader to run the Patients Welcome Team ensuring a professional, efficient and friendly experience from the moment patients arrive. You will lead front desk operations, manage workloads and rotas, and collaborate with clinical and central teams to drive continuous improvement.
You will coach and develop staff, oversee inductions and performance reviews, and promote a culture of empathy and accountability while maintaining safety and compliance across
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Patient Welcome Lead: Front Desk & Team Coach in City of Westminster employer: Penrose Health
Penrose Health is an exceptional employer that prioritises the wellbeing of its staff and patients alike, offering a collaborative environment where you can thrive alongside a dedicated multidisciplinary team. With a focus on reduced administrative burdens and ample opportunities for professional development, including potential GP trainer roles, you'll find a fulfilling career path in our London locations that values both personal and professional growth.
