This administrator post sits within the Document Assessment Team, supporting six GP practices run by Penrose Health. The work centres on reviewing and triaging incoming clinical correspondence such as hospital letters, blood results and discharge summaries, then routing urgent items to the right clinician and coding key information into EMIS. It suits candidates with a medical or healthcare background, as the role aims to reduce clinician admin workload. A bachelor's degree in a biomedical, biochemistry or related healthcare field is essential.
What the job involves
- Review and triage incoming clinical documents, including hospital letters, blood results, discharge summaries and consultant reports, and decide what action is needed
- Route information to the right clinician, such as a GP, pharmacist or nurse, based on urgency, risk and clinical protocols
- Code and summarise key clinical information into EMIS to keep patient records accurate and up to date
- Spot urgent or safety-critical information and escalat e it quickly so no clinical action is missed
- Categorise and allocate clinical correspondence, flagging urgent items for the right clinician
- Support clinicians by taking on administrative work so they can focus on direct patient care
- Manage workflow queues, keep on top of backlogs and maintain safe turnaround times
- Manage medical reports and referrals
- Handle lab results
- Support essential administrative processes
- Work towards personal and team workload KPIs
Qualifications
- Bachelor's degree in biomedical, biochemistry or a related healthcare field
Skills & knowledge
- Follows protocols accurately
- Analytical and problem-solving skills
- Good written and verbal communication
- Time management and multitasking
Other
- Responsible and reliable
- Attention to detail
- Learns quickly and adapts
- Proactive in identifying issues
- Team-oriented and collaborative
Nice to have
- Previous experience in a healthcare or laboratory environment
- Additional certifications in clinical data handling
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NHS Medical Administrator - GP Practice in City of London employer: Penrose Health
Penrose Health is an exceptional employer that prioritises the wellbeing of its staff and patients alike, offering a collaborative environment where you can thrive alongside a dedicated multidisciplinary team. With a focus on reduced administrative burdens and ample opportunities for professional development, including potential GP trainer roles, you'll find a fulfilling career path in our London locations that values both personal and professional growth.
