At a Glance
- Tasks: Support our team by managing data and providing excellent customer service to patients.
- Company: Join the friendly team at Pennys Hill Practice in Ferndown.
- Benefits: Gain valuable experience with training provided and a supportive work environment.
- Other info: Flexible working hours and opportunities for personal growth.
- Why this job: Make a real difference in patient care while developing your skills.
- Qualifications: Good standard of education and experience in customer service preferred.
The predicted salary is between 23970 - 28400 £ per year.
We are looking for a data administrator/medical secretary to join our friendly team at Pennys Hill Practice. You should have previous experience in a customer service environment, be flexible and willing to learn, and have the ability to work under pressure. Applicants should also be confident and able to project a positive and friendly image to patients and other visitors, either in person or via the telephone, as well as offer general assistance to the practice team. Whilst knowledge and experience of the NHS are beneficial, they are not essential, and training will be given. This is a challenging role at times, but it is also very rewarding.
Main duties of the job include:
- Please see the attached job descriptions for information on the duties and responsibilities to be undertaken across both roles.
- Duties may be varied from time to time under the direction of the Assistant to the Practice Manager or Practice Manager, dependent on current and evolving practice workload and staffing levels.
About us:
Pennys Hill Practice is based in Ferndown Town Centre, within walking distance to all amenities and the local supermarket. The practice shares purpose-built premises with Orchid House Surgery, providing a range of community services from attached facilities. We are a six-partner practice providing a range of primary care and community health services from Ferndown Medical Centre. We run a personal list system for our 6 GPs and have approximately 7500 patients registered with us. We also have 3 practice nurses, 1 Phlebotomist, 1 HCA, 1 tracker nurse/HCA, and our reception team.
Person Specification:
- Qualifications: Good standard of general education, GCSE mathematics or equivalent, GCSE English or equivalent, further education qualifications in typing.
- Others: Flexibility of working hours/ability to work at desired times.
- Qualities & Attributes: An understanding, acceptance and adherence to the need for strict confidentiality; ability to use own judgement, resourcefulness and common sense; ability to work without direct supervision and determine own workload priorities; ability to work as part of an integrated multi-skilled team; pleasant and articulate; able to work under pressure; able to work in a changing environment; able to use own initiative; smart appearance.
- Experience: Experience of Microsoft Office software; experience of dealing with the public/patients; a good team player; able to take messages accurately and deal with appropriately.
Data Administrator / Medical Secretary in Ferndown employer: Penny's Hill Practice
At Penny's Hill Practice, we pride ourselves on fostering a supportive and collaborative work environment where every team member is valued. Located in the heart of Ferndown Town Centre, our practice offers convenient access to local amenities and a strong sense of community. We are committed to employee development, providing training opportunities for those new to the NHS, ensuring that you can grow your skills while making a meaningful impact on patient care.
StudySmarter Expert Advice🤫
We think this is how you could land Data Administrator / Medical Secretary in Ferndown
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Penny's Hill Practice.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Penny's Hill Practice.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Penny's Hill Practice, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Data Administrator / Medical Secretary in Ferndown
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Penny's Hill Practice.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Penny's Hill Practice.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Penny's Hill Practice. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Penny's Hill Practice. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Penny's Hill Practice
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Penny's Hill Practice’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
