Are you organised, approachable and passionate about making a difference behind the scenes? Do you enjoy a varied role where no two days are the same?
At Penny Tree School, we're looking for an enthusiastic Administration Assistant to join our friendly and supportive team. As the first point of contact for many parents, visitors and professionals, you'll play a vital role in ensuring the smooth day-to-day running of the school while helping create a welcoming environment where pupils can thrive.
This is more than an administration role—it's an opportunity to become an important part of a specialist school community, supporting staff, pupils and families while making a real difference every day.
What You’ll Be Doing
- Provide high-quality administrative support to the Office Manager and wider school team. Help ensure the efficient day‑to‑day running of the school office. Maintain accurate, confidential pupil and staff records in line with GDPR requirements. Respond professionally to telephone calls, emails and visitors, creating a warm and welcoming first impression. Liaise with parents, carers, professionals and external agencies, building positive relationships. Prioritise and manage a varied workload, ensuring tasks are completed accurately and on time. Support school administration, reporting and general office processes. Contribute positively to the wider life of the school and support the school's values and ethos.
What We’re Looking For
We're looking for someone who is:
- Experienced in an administrative or office‑based role (desirable but not essential).
- Proficient in Microsoft Word, Excel, Outlook and PowerPoint.
- Highly organised, with excellent attention to detail and the ability to manage multiple priorities.
- A confident communicator with excellent customer service and interpersonal skills.
- Professional, approachable and able to handle confidential information with discretion.
- Comfortable working independently as well as part of a supportive team.
- Proactive, flexible and willing to take ownership of tasks and projects.
- Willing to work towards an NVQ qualification while in post.
- GCSEs (Grade 4/C or above) in English and Maths, or equivalent.
- Previous experience working within an education or school environment.
About Us
Our new Options Autism school – Penny Tree – will have capacity for up to 100 pupils and is expected to open for students in the near future.
Why Join Us
- Life Assurance
- Pension scheme with options to increase contributions
- “Your Wellbeing Matters” – mental health support and physical health checks
- Flexible Benefits Platform (Vista), including health, wellbeing and insurance benefits; hundreds of UK and international discounts; Cycle to Work Scheme & Electric Car Purchase Scheme
- Critical illness cover
- Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support
We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.
We reserve the right to close the vacancy early if we receive a high volume of suitable applications.
Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Administration Assistant in Birmingham employer: Penny Tree School
At Penny Tree School, part of the renowned Options Autism and Outcomes First Group, we offer a nurturing environment where you can truly make a difference in the lives of young people with Special Educational Needs and Disabilities. Our commitment to employee wellbeing is reflected in our extensive benefits package, including mental health support, flexible working options, and professional development opportunities, all within a collaborative and supportive team culture. Join us at the forefront of innovative education, where every day is an opportunity to inspire and empower our pupils.
