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For Companies At a Glance
- Tasks: Lead and inspire a team across 50 petrol forecourts, ensuring exceptional service and culture.
- Company: Join Penny on the Move, a top independent fuel operator in the UK with 97 sites.
- Benefits: Enjoy a competitive salary, performance bonuses, company car, and discounts at popular brands.
- Why this job: Be part of a vibrant culture focused on pride, positivity, and teamwork while making a real impact.
- Qualifications: 5+ years in operational management and 3+ years in frontline people management required.
- Other info: Full-time role with extensive travel; embrace a dynamic work environment.
The predicted salary is between 38000 - 53000 £ per year.
Penny on the Move (POTM)
POTM is a well-established and reputable petrol forecourt and retail business currently operating across 97 sites in the North of England and Scotland. Founded and led by entrepreneur Dave Penny (DP), who has dedicated his professional life to building one of the most attractive businesses to come out of the North East, POTM is now the 5th largest independent fuel forecourt operator in the UK.
Management Structure
The business is currently supported by three experienced operators. The Owner and Founder hands day to day running of the business to the Chief Executive Officer, who is chiefly responsible for the Retail Operations of the 97 sites. The Chief Commercial Officer (CCO), is responsible for the support mechanisms in place to help drive the business, as well as identifying wider business strategic opportunities. The executive is completed by a long-serving and experienced Accounts Manager, who runs the administrative centre from HQ in Powburn.
The Regional Manager reports directly into the CEO, along with the other Regional Manager who currently oversees the leadership of half of the POTM in the East of the company’s portfolio.
Regional Manager
Aim of the role
The Regional Manager is a highly prominent individual within the company, leading the performance of almost 50 petrol forecourts, which incorporates almost half of the entire POTM workforce, as well as influencing the wider business at both a strategic and operational level.
The ultimate aim of the Regional Manager is to support the store teams in ultimately delivering a wonderful service, offering exceptional standards, and creating a culture within their sites that drives both customer loyalty and a thriving working environment for our colleagues. We strongly believe that is the culture in each site is at its optimum, that our colleagues feel valued and part of a team, this disproportionately influences the positive environment within the stores which results in high performance. The Regional Manager has the responsibility to oversee this across their portfolio, through the leadership of their regional team, which includes Area Managers, Cluster Managers and site teams.
This culture at POTM is underpinned by the 5 Ps (Pride, Positivity, Perseverance, Passion and Partnerships), and this is something the entire company believe and live by, and the leadership within the business (including the Regional Managers) are expected to role model these behaviours on a consistent basis.
Key Responsibilities:
Specific objectives and deliverables will be agreed as part of your annual performance and development review process, the points below are a summary of your main duties and responsibilities.
The Regional Manager will:
- Lead by example by being an ambassador for the Penny Petroleum brand and embodying the 5Ps in all aspects of your work.
- Recruit, coach and develop your regional team of Area Managers and Cluster Managers so that they also embody the 5Ps.
- Oversee daily operations, manage budgets, and set performance objectives for your team.
- Plan, evaluate, and optimise operations to be efficient and cost-effective.
- Manage P&L cost heads within budget and negotiate contracts to optimise profits.
- Develop and implement business, marketing, and promotional plans.
- Work with your team to increase and sustain performance and customer service in the sites, as well as improving employee engagement and retention.
- Deal with escalated customer issues, people management / HR issues and incident reports.
- Develop and maintain a culture where colleague and customer safety is paramount and look after the health and well-being of your regional team.
- Constantly seek opportunities to improve the performance of your sites and maximise profits whilst maintaining excellent customer service.
- Ensure company standards, policies and procedures are followed.
- Prepare and present monthly, quarterly, and annual reports of operations and finances for the senior team.
- Develop and maintain strong relationships across a broad range of stakeholders, including directors, managers and colleagues.
- Take responsibility for your own professional and personal development.
Your duties may vary from time to time within the broad remit of your role and grade. You are expected to undertake any such reasonable and appropriate duties.
Role Details
Full Time – 40 hours per week, 5 days out of 7. – Extensive travel required and occasional overnight stays.
Salary Up to £53,500.
Performance Bonus up to £10,000.
Company Car. Company Laptop & Company mobile phone.
20% Instore discount on most items.
PennyWise Discount Platform – giving access hundreds of beneficial offers and saving at well known brands across the UK.
Person Specification:
Essential
Educated to GCSE level, demonstrating a good level of literacy and numeracy.
5+ years of operational management experience, ideally in a multi-site operation.
3+ years’ experience of frontline people management including coaching, developing, managing performance, absence and conduct.
Desirable
Additional management or business qualifications.
Convenience and petrol forecourt retail management experience.
Skills / Competences
Passionate Leadership
Ability to lead, motivate and inspire others to succeed through the passion and pride you show for the Company and in your own work.
Positive Problem Solving
Ability to identify positive and creative solutions to problems, sometimes with limited resources.
Perseverance
Possessing energy and resilience to persevere, move things forward and make decisions when working in challenging environments.
Team Work
Ability to work in partnership with your team to get the best from them and deliver results.
Coaching
Ability to coach, support, challenge and mentor others successfully so that they too develop pride, passion, positivity and perseverance in their work.
Building Partnerships
Willingness to take the time to listen and understand others and build strong partnerships within your region.
Ability to communicate and influence by sharing knowledge, experience and best practices in an effective way.
Self-Improvement
Willingness to learn, stretch and develop yourself in a positive way, and in doing so positively develop the business
Openness to Change
Ability to embrace change with a positive attitude and persevere in making change when necessary.
Self-motivation
Ability to manage time positively and effectively whilst working remotely to deliver business output.
Managing People
Knowledge of HR policies and processes and recognition of what constitutes good practice in people management.
Regional Manager - North Wales, North England & Scotland employer: Penny on the Move
Contact Detail:
Penny on the Move Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Manager - North Wales, North England & Scotland
✨Tip Number 1
Familiarize yourself with the 5 Ps (Pride, Positivity, Perseverance, Passion, and Partnerships) that underpin the culture at Penny on the Move. Demonstrating a clear understanding of these values during your interactions can set you apart as a candidate who truly aligns with the company's ethos.
✨Tip Number 2
Highlight your experience in operational management, especially in multi-site operations. Be prepared to discuss specific examples where you've successfully led teams, managed budgets, and improved performance across multiple locations.
✨Tip Number 3
Showcase your leadership style by preparing to share how you've coached and developed team members in previous roles. Emphasizing your ability to inspire others and create a positive working environment will resonate well with the hiring team.
✨Tip Number 4
Research the petrol forecourt and retail industry trends, particularly in the North Wales and North England regions. Being knowledgeable about current challenges and opportunities in the sector will demonstrate your commitment and readiness for the role.
We think you need these skills to ace Regional Manager - North Wales, North England & Scotland
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand the culture at Penny on the Move. Familiarize yourself with the 5 Ps (Pride, Positivity, Perseverance, Passion, and Partnerships) and think about how you can embody these values in your application.
Tailor Your CV: Make sure your CV highlights your operational management experience, particularly in multi-site operations. Emphasize your leadership skills and any relevant achievements that demonstrate your ability to motivate and inspire teams.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about the role of Regional Manager and how your experience aligns with the responsibilities outlined in the job description. Use specific examples to illustrate your problem-solving abilities and your commitment to team development.
Showcase Your People Management Skills: Since the role involves frontline people management, be sure to include examples of how you've successfully coached and developed team members in the past. Highlight your approach to managing performance and resolving HR issues.
How to prepare for a job interview at Penny on the Move
✨Embody the 5 Ps
Make sure to demonstrate your understanding of the 5 Ps (Pride, Positivity, Perseverance, Passion, and Partnerships) during the interview. Share specific examples from your past experiences where you have embodied these values in your leadership style.
✨Showcase Your Operational Management Experience
Highlight your operational management experience, especially in multi-site operations. Be prepared to discuss how you've successfully managed budgets, set performance objectives, and optimized operations in previous roles.
✨Discuss People Management Skills
Since the role involves coaching and developing a regional team, be ready to talk about your frontline people management experience. Provide examples of how you've motivated teams, handled HR issues, and improved employee engagement.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and resilience. Think of situations where you faced challenges in a retail environment and how you creatively resolved them while maintaining excellent customer service.
