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- Tasks: Lead a team of Wellbeing Consultants to provide compassionate care for cancer patients.
- Company: Penny Brohn UK, a leading cancer health and wellbeing charity.
- Benefits: 30 days holiday, enhanced sick pay, pension scheme, and family-friendly policies.
- Other info: Flexible working hours with opportunities for professional development.
- Why this job: Make a real difference in the lives of people affected by cancer.
- Qualifications: Experience in clinical support and managing remote teams required.
The predicted salary is between 37000 - 39000 £ per year.
Job Title: Services Manager (Penny Brohn UK for GenesisCare)
Ref:SM449
Contract:Permanent
Hours:30 hours a week (worked over 4 days) with the potential increase to 37 hours after one year
Salary:£37,000- £39,000 pro rata
Location:Home based with travel to the GenesisCare centres across England and the Penny Brohn UK National Centre in Bristol. Candidates will be based within reasonable travelling time to the majority of the 14 GenesisCare centres. Across southern and central England.
About Us
Penny Brohn UK is the cancer health and wellbeing charity. We help people feel better in mind, body and spirit by offering support through our team of cancer support experts (which includes doctors, nutritionists, counsellors and exercise therapists)
Penny Brohn UK helps people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible. By making our services freely available, our aim is for all people with cancer to be able to access the high-quality support they need.
Penny Brohn UK have been working in partnership with GenesisCare UK, a private healthcare company, since 2013. We deliver an integrated cancer care approach which includes complementary treatment support and lifestyle advice for patients undergoing chemotherapy and radiotherapy at all of their 14 centres across the UK. For over 40 years, Penny Brohn UK has supported people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible.
The role
As Services Manager, youll lead a team of 8 Wellbeing Consultants across GenesisCare centres in England. Youll play a key role in recruitment, induction, and ongoing development of staff and therapists, ensuring high quality, compassionate care for people living with cancer.
Key Responsibilities:
- Lead and support a team of Wellbeing Consultants
- Conduct regular site visits, role observations, and audits
- Assist recruitment, induction, and training of new staff
- Ensure quality assurance and safe practice across the service
- Deputise for the Head of Services when required
The individual we are looking for will have:
- Recent experience supporting people in a clinical setting
- Proven experience of managing remote teams
- Strong leadership, communication, and organisational skills
- Experience in training delivery and evaluation
- A relevant healthcare or professional qualification (e.g. Nurse, counsellor)
In return for your hard work and dedication you will enjoy a wide variety of benefits including:
- 30 days holiday plus 8 bank holidays (pro rata)
- Enhanced sick pay after six months service
- Auto enrolment into the Penny Brohn UK pension scheme
- Free Life Assurance
- Family friendly policies with enhanced maternity and paternity leave after one year of service
- Specsavers Corporate eyecare test
- Cycle to work scheme
Thank you for considering Penny Brohn UK, we look forward to hearing from you!
Timetable for appointment
Closing date: Friday 7 November 2025 at 9.00am
First interview:Via Teams on Thursday 13 November
Second interview:In person on Thursday 20 November at Penny Brohn UK National Centre
Start date:To be agreed upon appointment with successful candidate
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At Penny Brohn UK, we are committed to promoting equality, diversity, and inclusion throughout the organisation. We are proactively taking action to support EDI and Wellbeing to support our ethos of creating a diverse culture that is reflective of both our employees and the lived experience of all communities touched by cancer. We welcome applications from individuals from all backgrounds regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
No agencies please.
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Services Manager employer: Penny Brohn UK
Contact Detail:
Penny Brohn UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and cancer support sectors. Let them know you're on the lookout for a Services Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Penny Brohn UK and GenesisCare thoroughly. Understand their mission and values, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re all about.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've successfully managed remote teams and delivered training. Highlighting these experiences will demonstrate that you're the right fit for leading the Wellbeing Consultants.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Penny Brohn UK and making a difference in the lives of those affected by cancer.
We think you need these skills to ace Services Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Services Manager role. Highlight your relevant experience in supporting people in a clinical setting and managing remote teams, as this will show us you’re the right fit for our team.
Showcase Your Leadership Skills: We want to see how you’ve led teams in the past! Share specific examples of how you've supported and developed staff, as well as any training delivery you've done. This will help us understand your leadership style and how it aligns with our values.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate straightforward communication!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Penny Brohn UK and what we stand for.
How to prepare for a job interview at Penny Brohn UK
✨Know the Organisation Inside Out
Before your interview, take some time to research Penny Brohn UK and GenesisCare. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Services Manager, you'll be leading a team of Wellbeing Consultants. Prepare examples from your past experiences where you've successfully managed teams, conducted training, or improved service quality. Be ready to discuss how you can inspire and support your team.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle real-life situations. Think about scenarios related to managing remote teams or ensuring quality care. Practising your responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team's dynamics, ongoing training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the position is right for you.