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- Tasks: Process prescriptions, handle queries, and maintain patient records in a busy GP surgery.
- Company: Join a dedicated medical team in Sutton Coldfield making a difference in patient care.
- Benefits: Flexible shifts, supportive environment, and the chance to develop your skills.
- Why this job: Be part of a vital healthcare team and help patients every day.
- Qualifications: Strong communication skills, attention to detail, and ability to work under pressure.
- Other info: Opportunity for growth in a fast-paced, rewarding environment.
The predicted salary is between 24000 - 36000 £ per year.
Our medical client is looking to recruit a Prescription Administrator to join their team. Working in a busy GP Surgery setting in Sutton Coldfield, you will work 30 hours per week - 6 hours per day (Monday to Friday) covering one of the following 2 shift options:
- Option 1 - Fortnightly Shift Pattern: Week 1: Monday - Friday 11:00-17:00 daily. Week 2: Monday - Friday 08:30-14:30 daily.
- Option 2: Monday - Thursday 09:00-15:00, Friday - 11:00-17:00.
You will also need some flexibility to be able to cover Holiday/Sickness cover as required.
Main Duties:
- Processing repeat prescriptions on a daily basis
- Dealing with prescription queries
- Validating a prescription request and preparing it for a doctor's authorisation
- Dealing with private medical examinations policies where required
- Maintaining computerised/manual records
- Telephone liaison with patients and other healthcare professionals
- Handling any payments and recording them
- Providing confidential and sympathetic reception services to patients and visitors
- Handling all administrative duties as required
Skills required:
- Ability to work independently, with high levels of concentration, working at pace
- Must have excellent communication skills, a friendly telephone manner and committed to deliver a high standard of customer service to patients
- Adhere to the need for strict confidentiality
- Accuracy and attention to detail is a must
- Being able to remain calm under pressure
- Self motivated
- Medical Terminology knowledge (desirable)
- Knowledge of handling data (desirable)
- Computer literacy with excellent keyboard skills
If you think that you have what it takes to work in a busy, challenging and pressurised environment and like working within a team, then please send me your CV.
Prescription Administrator in Sutton Coldfield employer: Penns Recruitment
Contact Detail:
Penns Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Prescription Administrator in Sutton Coldfield
✨Tip Number 1
Get to know the company! Research their values and mission. When you understand what they stand for, you can tailor your approach during interviews and show them you're a perfect fit.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your skills and experience.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even lead to referrals, which can really boost your chances.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Prescription Administrator in Sutton Coldfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Prescription Administrator role. Highlight any relevant experience you have in processing prescriptions, handling queries, or working in a medical environment. We want to see how your skills match what we're looking for!
Show Off Your Communication Skills: Since you'll be dealing with patients and healthcare professionals, it's crucial to showcase your excellent communication skills. Use examples in your application that demonstrate your friendly telephone manner and ability to provide top-notch customer service.
Be Detail-Oriented: Accuracy is key in this role! Make sure your application is free from typos and errors. We appreciate attention to detail, so take the time to proofread your CV and cover letter before sending them our way.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Penns Recruitment
✨Know Your Stuff
Familiarise yourself with medical terminology and the specific duties of a Prescription Administrator. Brush up on how to process repeat prescriptions and handle queries, as this will show your potential employer that you’re ready to hit the ground running.
✨Show Off Your Communication Skills
Since you'll be dealing with patients and healthcare professionals, practice your communication skills. Be prepared to demonstrate your friendly telephone manner and how you would handle sensitive situations with empathy and professionalism.
✨Demonstrate Attention to Detail
Accuracy is key in this role, so think of examples from your past experiences where you've had to pay close attention to detail. Whether it’s processing data or managing records, be ready to discuss how you ensure precision in your work.
✨Stay Calm Under Pressure
Working in a busy GP surgery can be challenging, so prepare to talk about how you manage stress and maintain focus. Share specific instances where you’ve successfully navigated high-pressure situations while keeping your cool.
