At a Glance
- Tasks: Design and deliver engaging training for new systems and processes.
- Company: Join a leading water retailer committed to sustainability and innovation.
- Benefits: Enjoy competitive salary, flexible working, healthcare benefits, and employee discounts.
- Other info: Be part of a diverse team that values inclusion and personal growth.
- Why this job: Make a real impact by helping colleagues thrive in a transforming workplace.
- Qualifications: Experience in training design and delivery, strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
A leading water and wastewater retailer, Pennon Water Services (trading as Source for Business), supports over 150,000 businesses accounts across the UK. With a commitment to helping our customers lower their water use and save money, our team provide expert advice on water efficiency, leakage, and contingency.
We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and support farmers and landowners to improve water quality and wildlife.
Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today.
Location: Bournemouth
Contract: 12-Month Fixed Term
The Role
We are looking for a Training & Development Manager to support Project Nexus, our transformation programme introducing new systems, processes and ways of working. This is a hands-on role where you will design and deliver training that ensures colleagues are confident, capable and ready to adopt change.
What You’ll Be Doing:
- Design and deliver training on new systems and processes
- Develop clear training materials and user guides
- Deliver engaging group and 1:1 sessions
- Support UAT and go-live readiness
- Provide post-go-live support to embed learning
- Continuously improve training based on feedback and outcomes
About You:
Proven experience designing and delivering training within a transformation, system implementation, or change environment.
Strong ability to translate complex systems and processes into clear, practical and engaging learning.
Confident and adaptable facilitator, experienced in delivering both group and 1:1 training sessions.
Excellent communication skills, with the ability to influence and build relationships with stakeholders at all levels.
Highly organised, with strong planning skills and the ability to manage multiple priorities and deadlines.
Proactive and adaptable, comfortable working in a fast-paced and evolving transformation environment.
Ready to make a difference? Join us as our Training Manager and help create a workplace where people thrive.
We believe in rewarding our people for their hard work and dedication. As our Training Manager, you’ll enjoy:
- Competitive Salary – Based on experience and skills
- Annual Bonus Scheme – Recognising company performance
- Pension Scheme – Helping you plan for your future
- Flexible Working Options – We value work-life balance and offer flexible hours and hybrid working where possible
- Healthcare Benefits – Access to employee assistance programs
- Employee Discounts – On various products and services
- Annual Leave – Take time to recharge with our holiday entitlement
Closing Date: 15th June 2026
We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible.
Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values, which are essential to our success, are:
- Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
- Be You - We want you to bring your best every day. Be yourself and make your mark in your individual way.
- Be the Future - Embrace change. Drive Progress. Own the challenge.
Training Manager employer: Pennon Water Services
At Pennon Water Services, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters growth and innovation. As a Training Manager in Bournemouth, you'll benefit from competitive salaries, flexible working options, and a commitment to employee well-being, all while contributing to meaningful projects aimed at creating a greener future. Join us to not only advance your career but also to make a positive impact in the water sector.
StudySmarter Expert Advice🤫
We think this is how you could land Training Manager
✨Tip Number 1
Network like a pro! Reach out to current employees at Pennon Water Services on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Training Manager role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by practising your training delivery skills. Since this role is all about designing and delivering training, consider doing mock sessions with friends or family. Get feedback on your style and clarity – it’ll help you shine during the real deal!
✨Tip Number 3
Show off your adaptability! In your interviews, share examples of how you've successfully navigated change in previous roles. Highlight your ability to translate complex systems into engaging training materials – that’s what they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team and making a difference in the water sector.
We think you need these skills to ace Training Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Training Manager role. Highlight your experience in designing and delivering training, especially in transformation environments. We want to see how your skills align with our goals!
Showcase Your Communication Skills:Since this role involves influencing and building relationships, don’t forget to demonstrate your excellent communication skills. Use clear examples in your application that show how you've successfully engaged with stakeholders at all levels.
Be Organised and Proactive:We love candidates who can manage multiple priorities! In your application, mention specific instances where you’ve successfully juggled tasks or adapted to fast-paced environments. This will show us you’re ready for the challenge.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Pennon Water Services!
How to prepare for a job interview at Pennon Water Services
✨Know Your Stuff
Before the interview, dive deep into the role of a Training Manager and understand the specifics of training within a transformation environment. Familiarise yourself with Project Nexus and think about how your experience aligns with their goals.
✨Showcase Your Skills
Prepare to discuss your proven experience in designing and delivering training. Bring examples of how you've translated complex systems into engaging learning materials, and be ready to share success stories from previous roles.
✨Engage with the Interviewers
During the interview, don’t just answer questions—engage! Ask insightful questions about their training processes and how they measure success. This shows your interest and helps you gauge if the company is the right fit for you.
✨Be Yourself
Remember, they want to see the real you! Embrace the company’s values of being authentic and unique. Share your personal approach to training and how you build relationships with stakeholders, as this will resonate well with their culture.
